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Medical Billing/Claims/Collections Specialist

United States, Merrillville Employment contract · Job Posted July 03, 2026
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Job Description

We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support a non-profit in Indiana. This contract-to-permanent opportunity is ideal for someone with experience in billing operations, claim follow-up, and account resolution within a medical setting. The person in this role will help keep financial processes organized, work through reimbursement issues, and provide administrative support that contributes to efficient office operations.

Job Responsibility

  • Process medical claims and billing information accurately to support timely reimbursement
  • Review outstanding balances and follow up on unpaid or underpaid accounts with payers and patients as needed
  • Investigate claim denials, identify root causes, and prepare appropriate corrections for resubmission
  • Assist with appeals by gathering documentation and coordinating responses to disputed or rejected claims
  • Maintain organized billing records and update account details to ensure accurate financial documentation
  • Communicate with insurance representatives, patients, and internal staff to resolve payment questions and account issues
  • Provide administrative support for daily office activities related to billing, collections, and account management

Requirements

  • At least 2 years of experience in medical billing, claims processing, or collections
  • Working knowledge of medical denials management and appeals procedures
  • Ability to review account details carefully and address discrepancies with accuracy
  • Experience handling administrative support duties in a detail-oriented office environment
  • Strong communication skills for interacting with insurance carriers, patients, and team members
  • Organized approach to managing multiple tasks and following up on outstanding items

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan

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