Medical Biller Collector (Epic Software)

• Submit accurate and timely medical claims to insurance carriers and government payers
• Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies
• Work accounts receivable reports and maintain collection efforts to reduce outstanding balances
• Investigate claim rejections and denials, and take corrective action for resubmission or appeal
• Post payments, adjustments, and denials as needed
• Communicate with payers, patients, and internal staff regarding billing questions and account resolution
• Maintain compliance with billing regulations, payer requirements, and organizational policies
• Support revenue cycle activities including claims review, payment reconciliation, and account research
• Document collection activity and account status updates accurately in the billing system
• Epic medical billing software

• Minimum 3 years of medical billing and collections experience
• Experience in a healthcare setting required
• FQHC experience is a plus
• Knowledge of medical terminology, CPT, ICD-10, and HCPCS coding principles
• Familiarity with government and commercial payer guidelines
• Experience with accounts receivable follow-up, denials management, and payment posting
• Epic software experience is a MUST
• Strong attention to detail, problem-solving, and communication skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

FQHC experience is a plus

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan