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Performs routine clinical and administrative duties in support of assigned area or office.
Job Responsibility:
Activates My Chart Accounts
Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed
Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration
Reviews and documents Social Determinants
Provides education and resources as needed
Monitors and communicates changes in patient condition
Documents patient care provided
Provides discharge instructions and follows-up with patient as needed
Recognizes and seeks help in emergent situations
Reviews patient charts to ensure imaging is available and all pertinent information is obtained to maximize appointment
Follows-up on reported issues and assists with service recovery
Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting
Maintains examination areas
Manages and facilitates all in-basket messages and patient phone calls
Rounds with patients in practice to ensure Excellent Patient Experience is met
Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments
Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate
Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray/room set-up
Requirements:
Accredited Program (Required)
BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)
BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)
BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
Can be graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program
possess Medical Assistant Registration or Medical Assistant Certification