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Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. They are expected to build relationships with Oak Street Health members, assist in assessing a patient's health conditions, perform diagnostic tests, and prepare patients for their provider visits.
Job Responsibility:
Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
Deliver an exceptional patient experience, and help patients prepare for their provider visit
Obtain vital signs, chief complaints and review medications
Deliver patient screenings per protocols
Order supplies and stock exam rooms
Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
Ensure exam rooms are clean, safe, and ready for patient visits
Under direction of an RN, provider and/or protocol, provide telephonic support to patients
Under direction of an RN or provider, offer MA appropriate visits, such as administering vaccinations and performing procedures
Perform waived laboratory testing
Schedule diagnostic testing
Apply or assist with the application of durable medical equipment
Participate in care team meetings to discuss patient care and clinic operations
Other duties, as assigned
Requirements:
3+ years in a Medical Assistant role
CPR Certification required
Medical Assistant certification or registration required
EMR experience and proficiency required
2+ years of experience working with geriatric patients preferred
Phlebotomy Technician Certification preferred
Strong communication skills and customer service orientation
Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
US work authorization
Nice to have:
Phlebotomy Technician Certification
2+ years of experience working with geriatric patients
What we offer:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time
Generous 401K match with immediate vesting
Health benefits
Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs
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