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The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. He/She will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients’ rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices.
Job Responsibility:
Greets patients and escorts them to exam rooms
Assist with varied procedures as directed and under supervision
Takes vital signs and documents accordingly
Assists administrative team with scheduling, orders, phones
Determines reason for visit or phone call, flags for immediate responses, takes messages
Coordinates room rotations
Assists with receiving test results and calling patients with follow up under direction
Cleans instruments and equipment following infection control guidelines
Maintains sterilizer competencies
Maintains excellent customer service and fosters optimal patient care
Communicates critical patient information
Ensures appropriate communication in changes in schedule
Cross-trains to assist in covering the front desk
Percept new employees using established check off sheet
Works in Collaboration with Nursing Supervisor in preparation of yearly evaluations
Commits to two sessions of our annual flu clinics
Fosters a 'Culture of Safety'
Works the required weekend and holiday schedule
Requirements:
High School Diploma or equivalent preferred
Completion of a Medical Assistant program preferred
Experience in a clinical setting preferred
BLS - Basic Life Support required
CMA - Certified Medical Assistant certificate preferred
Exceptional interpersonal, communication, and customer service skills
Strong clinical and judgment skills
Good organizational and prioritization skills
Ability to work successfully as a team player
Demonstrated knowledge of varied medical procedures
Extensive knowledge of anatomy, physiology and English grammar
Ability to react calmly and effectively in emergency situations
Ability to read, understand and respond to detailed oral and written instructions
communicate clearly
Able to both lead and take direction from Nursing Supervisor
Employee must demonstrate computer proficiency through efficient use of the electronic medical record