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Medical assistant

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Advocate Aurora Health

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Location:
United States , Piedmont

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

22.90 - 34.35 USD / Hour
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Job Description:

Provides support to Clinical providers for the provision of direct patient care in a Family Medicine setting. Schedule is Monday through Friday 7:30 am to 4:30 pm.

Job Responsibility:

  • Provides support to Clinical providers for the provision of direct patient care
  • Admits patient to examination room, interviews patient, documents chief complaint
  • Monitors and documents patient vitals signs
  • Notifies nurse practitioner or physicians of findings as appropriate
  • Assists with transport of patients
  • Assists nurse practitioner or physicians with treatments, diagnostic tests and procedures
  • Prepares and maintains examination and treatment area
  • Assists patient with changing into a gown and onto the exam table
  • Prepares patient for examination by explaining their visit/procedure
  • Assists with discharge as directed by the RN or physician
  • Orient patients to physical setting and emergency procedures
  • Assure all documents are in chart upon patient discharge
  • Sets up equipment and supplies needed for procedures and diagnostic tests
  • Anticipates the need for and completes all documentation necessary to ensure quality care
  • Accurately performs and maintains practice site quality control logs for CLIA certification
  • Assists the nurse practitioner in maintaining the test tracking log
  • Performs immunizations and other injections as specified at the site
  • Aware of and correctly uses “triage protocols”
  • Able to perform mini-registration and scheduling of patients
  • Functions as a liaison between the nurse practitioner and other medical ancillary’s
  • Communicate with pharmacies to order new/refill of medication
  • Communicates with other physicians or other ancillary medical staff to ensure continuity of care
  • Assists in setting up referrals for additional care
  • Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives
  • Maintenance of work environment, including stocking of supplies and promotion of safe and clean work area and exam rooms
  • Restock supplies in exam rooms on a daily basis
  • Notify responsible person when additional supplies need to be ordered
  • Processes soiled linen for pick-up and distributing clean linen and disposable supplies and drapes
  • Assists with disinfecting/sterilization of instruments and for assuring proper instrument rotation
  • Organizes patient educational material
  • Handles patient confidential information to support quality of care, patient in-take and safety initiatives
  • Maintains confidentiality with regards to compliance with HIPAA guidelines and hospital and center requirements
  • Supports Quality Improvement by participating in the data collection and monitoring of chosen indicators
  • Retrieves medical records from the Medical Records department as well as the other locations as needed to expedite care
  • Files patient data in the medical records according to the hospital and department policy
  • assist with chart filing as needed
  • Pulls from computer system results of test and outside procedures
  • Assists with preparation of referral forms, clerical control and follow-up with patients
  • Schedules patients, enters charges or messages in the computer system to facilitate efficient and timely response to patient needs
  • Reinforce patient and family teaching
  • Prepares patient medical record for their scheduled appointment
  • Provide laboratory phlebotomy and processing services as per site control procedures to ensure optimal specimen integrity
  • Understands and determines the appropriate method of obtaining specimens
  • Obtains blood specimens using standard precautions by accurately performing heelsticks and fingersticks ensuring patient safety and satisfaction
  • Performs selected tests that assist with diagnosis and treatment (i.e., urine dip sticks, lead, and urine pregnancy)
  • Appropriately labels each specimen and delivers the specimens to appropriate laboratory area within an established timeframe
  • Documents completion of lab orders/specimens on the patient chart
  • Documents lab results and test results appropriately according to department policy
  • Determines appropriate processing lab based on insurance and managed care guidelines
  • Batches all information with specimen for pick-up by processing lab if necessary
  • Print lab reports and distribute according to policy
  • Appropriately notifies clinical staff of patients experiencing untoward clinical symptoms
  • Submits appropriate consents and forms required for appropriate billing
  • Promotes patient safety by reporting issues through established channels and participating as requested in safety initiatives
  • Performs basic clerical support for the office which includes completion of patient forms and handling of patient and non-patient office work
  • Completes forms, surveys and questionnaires
  • Faxing in accordance with HIPAA/ Confidentiality and departmental guidelines
  • Support telephone answering functions for business purposes and communication with patients, follow-up on scheduling, appointment changes
  • Handles mail as assigned
  • Computer access duties as assigned
  • Maintain records to support office activities
  • Maintains medical record loose filing and re-filing of charts
  • Adheres to form standardization protocols
  • Files information into the patient’s medical record in the appropriate section only after obtaining any required signatures
  • Makes certain that the medical record and all relevant diagnostic reports are available
  • Perform all duties and responsibilities as the driver of the Ronald McDonald Van when needed
  • Environmental assignments (i.e. cleans refrigerators, countertops, as needed)
  • Fire Safety Drill participation
  • Inventory Controls
  • Pick up of offsite supplies or equipment
  • Pull trash on weekends and routinely if it overflows before house keeping service arrives

Requirements:

  • High School Diploma
  • Graduate of accredited Med Asst Cert/Reg program
  • Successful completion of Med Asst Cert/Reg certification exam
  • 2-3 years experience in ambulatory/medical office
  • Ability to use computer for printing results and access patient information
  • Clinically appropriate skills
  • Ability to communicate clearly and effectively in a caring manner
  • Strong interpersonal and customer relations skills
  • Med Asst Cert/Reg certification
  • Current CPR certification
  • Current CDL License or willing to be trained
  • Ability to travel to schools and facilities within the southland area
  • Ability to work within stressful conditions and difficult situations
  • Resilient and flexible in a changing environment
  • Ability to cooperate and work with others
  • Ability to make sound and timely decisions
  • Ability to lift up to 35 pounds without assistance
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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