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Medical assistant

Advocate Health Care

Location:
United States , Charlotte

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

22.90 - 34.35 USD / Hour

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Job Responsibility:

Provides support in the delivery of quality clinical care
Prepares for patient visit by performing chart preparation
Manages patient flow, including preparing rooms, patients in accordance with Advocate Medical Group (AMG) policies and procedures and rooming standards
Performs tests/procedures as ordered
Maintains test tracking log, communicating test results per policy
Responsible for accurate specimen collection including patient identification and labeling based on laboratory collection procedures
Administers medications as ordered by provider including documentation
Communicates with pharmacies to refill medication per approved protocol
Anticipates the need for and completes all documentation necessary to ensure quality care including chief complaint, vital signs, immunizations/medications, history, procedures and messages
Distributes patient education and discharge instructions per provider direction
Assists patients in obtaining additional services ordered by the physician prior to leaving the office as part of discharge planning
Documents all patient communication in the medical record
Provides efficient, high-quality service to patients and families during appointments/visits, telephone call
Maintains confidentiality in all aspects of patient care and in communication in person and via the telephone
Complies with established infection control, OSHA safety standards and accrediting organization regulations
Demonstrates order completion and documentation for appropriate charge capture and risk reduction
Maintains knowledge of current standards of care
Participates in continuing education and other professional and growth opportunities
Completes annual competency review

Requirements:

High School Diploma or GED
Graduate of a medical assistant program or at least one year of medical assistant or equivalent experience
Good communications skills
Experience using a keyboard and computers
Familiarity with equipment used in ambulatory care
Current AHA CPR certification
Current Medical Assistant Certification/Registration required (Non-certified MAs must obtain certification or registration within one year of hire)
Ability to travel locally to multiple sites as needed
Ability to work in stressful conditions and difficult situations
Resilient and flexible in a changing environment
Ability to cooperate and work with others
Ability to make sound and timely decisions
Ability to work rotating shifts any day of the week
Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend
Ability to lift up to 35 pounds without assistance

What we offer:

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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