Medical Assistant

• Take vital signs, administer vaccines, collect specimens, and perform point‑of‑care testing per provider orders
• Assist APPs, physicians, and nurses with exams, procedures, and treatments—including nebulizer therapy
• Complete participant check‑in/check‑out and ensure timely, accurate EHR documentation
• Notify participants of normal lab results as directed by the APP/RN
• Provide warm, respectful service that supports participant satisfaction and dignity
• Prepare charts with updated labs, imaging, and outside provider notes
• flag urgent findings
• Draft templated participant communications for APP/RN approval
• Monitor clinic dashboards/inboxes and route high‑priority items to the correct clinician
• Support medication workflows: prepare refill requests, gather PMP review data, upload controlled substance agreements
• Manage referrals/authorizations: build complete packets, route for approval, upload final documentation, and track to closure
• Conduct routine follow‑up calls to families for confirmations, information gathering, or clarification, following protocols
• Coordinate specialty care by sending records to consultants and tracking receipt of recommendations
• Assist with pre‑operative workflows, including retrieving forms, scheduling, and uploading documentation
• Support admission/discharge processes by collecting AVS summaries, medication lists, and facility paperwork
• Contribute to semi‑annual care plans by tracking referral completion and preparing updated packets
• Assist with urgent walk‑ins by performing intake, documenting symptoms, and preparing rooms quickly
• Provide administrative support including uploading documents, tracking overdue items, preparing draft forms (FMLA, transit), and monitoring immunization needs
• Prepare exam rooms and instrument trays
• restock and clean rooms per protocol
• Complete basic maintenance on clinic devices (INR machines, glucometers, oxygen equipment) and escalate issues as needed
• Maintain clinic and home‑care supply inventories
• Label specimens and prepare them for courier pickup
• Support scheduling, referrals, and order management
• Maintain vaccine logs, medication inventories, and refrigerator/freezer temperature records
• Enter accurate, timely notes and documentation into the EHR

• Medical Assistant Certification or Registration (RMA or CMA)
• If not yet certified: at least 3 years MA experience within the last 7 years and willingness to become certified/registered within 6 months of hire
• 1+ year of experience with older adults (paid or volunteer)
• Primary care experience preferred
• Strong communication, interpersonal, and customer service skills
• Ability to thrive in a fast‑paced, team‑based clinical environment
• Basic computer proficiency and comfort using EHR systems
• A compassionate, dependable, participant‑focused mindset

Primary care experience preferred

• Competitive Pay + performance rewards
• Shift Differentials for evening and weekend shifts
• PTO and Paid Volunteer Time
• Comprehensive Health Benefits
• Tuition Reimbursement & Scholarships
• Peer Support & Mentorship
• 30% Thrift Shop Discount
• Growth Opportunities through the Blue Ridge Care 2030 Strategic Plan