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Perform a variety of front and back office clerical duties in support of assigned area to include but not limited to collecting patient data, obtaining patient medical history; performing treatment procedures, preparing instruments for sterilization; maintaining a sanitary work area; coordinating and scheduling appointments and verifying medical coverage. May perform a variety of clerical duties to include basic cashiering duties. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.
Job Responsibility:
Perform a variety of front and back office clerical duties in support of assigned area
Collect patient data, obtain patient medical history
Perform treatment procedures, prepare instruments for sterilization
Maintain a sanitary work area
Coordinate and schedule appointments and verify medical coverage
Perform basic cashiering duties
Ensure adherence to Hospitals and departmental policies and procedures
Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups
Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice
Assist in preparation of patient care to include the admission, transfer and discharge process
phone in prescriptions
assist the provider with a variety of treatment procedures
Perform routine non-invasive treatment procedures
may perform invasive procedures to include phlebotomy, ear irrigation, catheterization, and EKG's
Administer medication
Perform basic patient initial screening
intakes and records vital signs
records chief complaints
patient data collection
Enter various data into computer and forms
verify data, make corrections and ensure accuracy
schedule patient appointments
answer and direct phone calls
Perform basic cashiering duties
collect monies for various activities
close and balance cash register
Maintain a sanitary work area to include patient care rooms, equipment and instruments
report equipment problems
order and stock supplies
Provide and ensure quality service and customer satisfaction
Perform related duties and responsibilities as required
Follow patient safety-related policies, procedures and protocols
Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety
Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
Report potential or actual patient safety concerns, medical errors and/or near misses
Encourage patients to actively participate in their own care
Requirements:
High School or GED Equivalent
Program Graduate
MA accred pgm graduate or 2 yrs MA experience on DD Form 214
UNMH MA Safe Med Admin Course Completion w/in 90 Days
No minimum experience required
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Nice to have:
1 year directly related experience
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo