Medical Assistant

• Schedule patients for testing procedures
• Check appointment schedules and assists receptionists with physician's patients' schedules
• Escorts patients to exam room
• Assists patients in the patient flow through the lab, nursing, and/or x-ray department
• Prepares exam rooms and instruments for examination and testing
• Routinely monitors and maintains adequate supplies
• Oversees appointment bookings, ensures prioritization based on patient medical situation
• Assists with timely flow of patients
• Relies on clinical judgment when making appointments for patients in need
• Demonstrates skill in use of various types of equipment for examination and treatment procedures
• Ensures the operation of equipment by completing preventative maintenance requirements
• following manufacturer's instruction, troubleshooting malfunctions
• Rooms patients, measures and records vital signs, weights, allergies, current medications and any other information needed by the physician and other patient care duties as requested
• Instructs patients in collection of samples and test
• Labels and maintains proper storage of specimens and tests
• Delivers test(s) and obtains results
• Ensures that lab reports, x-ray and other information are in patient's records
• Arranges for age-specific patient testing and admissions
• Post test and examination results
• Assists patient and family regarding medications, treatments or other educational needs
• Maintains current working knowledge of managed care plan requirements to assist with managed care referrals pre-certification requirements or laboratory reference testing
• Schedules appointments and/or assist with referrals as needed
• Utilized learned computer skills to view schedule, assign appointments, and search patient demographics
• Demonstrates adherence to regulatory agency standards and recommendations
• Information system proficiency
• Understands and is competent in the use of OHSI and reference lab computer system(s)
• Able to accurately and efficiently enter, order and retrieve patient results and manipulate information
• Knowledge of professional nursing theory and/or good laboratory practices to provide and evaluate patient care issues and clinical complaints
• Knowledge of examinations, diagnostic and treatment room procedures
• Knowledge of medications and their effects on patients
• Knowledge of patient education principles to develop a self-care program
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Provides general nursing care to clinic patients
• Administers prescribed medications and treatments in accordance with nursing standards
• Prepares equipment, assists physician during treatment, examinations and testing of patients
• Maintains exam rooms for necessary supplies and materials
• Ensures cleanliness
• Prepares list of medical supplies needed
• Performs duties of telephone advice nurse as needed
• Deals with telephone messages in a prompt and efficient manner
• Assess patient health through verbal communication
• Triages patient telephone messages, documents per protocol and assures chart accompanies message
• Bring telephone message of critical nature to the attention of the patient's physician, or the physician on call
• Prioritize based on history gathered
• Confers with the physicians and communicates next plan of care to patient as appropriate
• Assists with prescription refills according to office protocol
• Observes records and reports patient's condition, any reaction to drugs and treatment
• Responds to and refers incoming telephone calls
• Maintains and review patient records, charts and other pertinent information
• Documents calls triage form and/or patient's chart in a neat, orderly manner
• Participates fully as a member of the Patient Centered Medical Home Team
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

• High School Graduate
• 1 or more years of Medical Assistant experience OR Graduated from a Medical Assistant program OR Medical Assistant Certification (CCMA or NRCMA)
• CPR/ AED/ BLS - Other BLS within 14 days

Previous healthcare experience