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Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently seeking a full-time Clinic Medical Assistant for the Franciscan Thoracic Associates Surgery Clinic in Tacoma, WA. Looking for an engaged, energetic Medical Assistant interested in working with an amazing group in our Thoracic Surgery and Interventional Pulmonology department. As our Medical Assistant, you'll keep the day running smoothly and efficiently for your patients and clinical team. Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site. Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients. Performs basic patient care/support functions under direction of Provider and within scope of licensure/certification. Basic patient care includes preparing patients for Provider, obtaining and recording vital signs and patient information, performing basic lab and phlebotomy procedures, and other similar tasks within scope of certification. An incumbent also performs front and back office duties, such as scheduling appointments, maintaining inventories, and cleaning/preparing exam rooms. Incumbents are also accountable for maintaining the confidentiality of all medical information and adhering to department and hospital safety, risk management, standard precautions standards, policies and procedures related to the assigned Clinic Practice.
Job Responsibility:
Greets and prepares patients for practitioner visit
obtains and records vital signs and other appropriate information such as height, weight, drug allergies, current medications and presenting problems
positions, drapes and cleans up after examinations under Provider supervision
provides patient mobility assistance as necessary
Performs basic lab and phlebotomy procedures, draws blood and performs EKG’s and laboratory procedures, administers approved medications via oral, subcutaneous, intramuscular or intradermal routes, informs patients of lab results, and mails reports to patients, under the supervision of provider
May “pend” orders which include laboratory testing and radiology studies for provider sign-off
Documents, in the electronic medical record, medical visits/procedures performed by healthcare providers in accordance with established procedures
Enters data such as: patient medical history/physical exam results, patient education/explanation of benefits/risks, provider-dictated diagnoses, prescriptions and instructions for patient/family relating to self-care and follow-up, and prepared referral letters as directed by the provider
Reviews medical documentation to validate information and to identify inconsistencies/errors and facilitate overall accuracy of the medical record in accordance with established procedures/requirements
Reviews clinical data, lab and/or other test results and the interpretation of the test results by the provider
Troubleshoots/resolves routine issues and escalates non-routine issues to provider or other appropriate contact
Understands and applies legal/ethical requirements relating to the preparation of medical documentation and patient confidentiality
Prepares, cleans and sterilizes instruments
disposes of contaminated items in accordance with established standards
keeps exam rooms clean, orderly and well stocked
maintains adequate inventory of supplies
anticipates provider’s need for medications, supplies, and equipment and plans accordingly
Schedules appointments to include office visits, ultrasound, non-stress tests and processes/authorizes referrals to other Medical Care Providers, Clinics and facilities as instructed
works with the other CHI-FH Departments in scheduling appointments for mutual clients
May perform front office clerical duties such as billing, collection and registration functions, verifying insurance and collecting co-payments
Coordinates patient flow to ensure sufficient time for patient/family education
Performs telephone communication functions
giving clear information both verbally and in writing
Cultural Sensitivity and Competence: Demonstrates proper use of communication tools/materials for effective communication and understands how the culture(s) of patient populations can affect communication, collaboration and the provision of care, treatment and services
Patient Population Served: Demonstrates knowledge and proper skills associated with the department’s defined specific populations served
Requirements:
High School Diploma (or GED equivalent) and completion of a Medical Assistant certification program at an accredited institution or validation of equivalent military training (i.e. Hospital Corpsman) that demonstrates attainment of the requisite job knowledge skills/abilities
Medical Assistant Certification: WA
American Heart Association Basic Life Support (AHA-BLS) - CPR
Nice to have:
One year of work experience as a Medical Assistant
What we offer:
Sign on Bonus for qualifying new external Certified Medical Assistants
Competitive pay, day shift, great schedule with no organizationally recognized holidays or weekends
generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings