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Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint
documents pain scores as appropriate and charts in electronic medical record accurately and efficiently. Report’s condition of patient which may be indicative of change in the patient's condition to the clinician. Assists providers with exams and minor in office procedures and acts as chaperone as needed
Performs a variety of office-based testing and treatments related to patient care under the supervision of a clinician, including but not limited to injections, aspirations, and other procedures as needed. May administer medications in accordance with established policies and procedures or as directed. Use universal sterile techniques and personal protective equipment as always needed to ensure compliance with OSHA regulations
Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results, patient instruction regarding durable medical equipment and home exercise programs to patients, where directed. Acts as a resource to clinical and non-clinical staff to provide optimal patient care
Provides clerical support with patient/client notification and documentation, to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. Other duties to include scheduling follow up appointments with patients
Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs
Orders supplies and stocks patient care areas. Monitor’s inventory including medication and injectables, i.e., expired medications/equipment, recalls and patient tracking
Keeps in communication with the front office to aid in patient flow. Responsible for prioritization of patient flow through clinical process
Develops and maintains an effective communication mechanism with al external and internal customers. Exemplifies service orientation and the ream concept in al contacts
Performs other duties as assigned
Hours may vary and be outside of normal office hours depending on the business needs
Requirements:
At least 1 – 3 years’ experience as a Medical Assistant preferred
Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures
Bilingual strongly preferred
Excellent communication skills-both written and verbal
Good computer skills and being familiar with Microsoft (Word and Excel)
The ability to work in a constant state of alertness and in a safe manner
High School Diploma or GED
Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
Must have a Medical Assisting degree from an accredited college or university. Certification as a Medical Assistant is preferred or Medical Assistant Diploma