Medical Assistant/Phlebotomist Job at Any Lab Test Now (Tyler)

Job Description

This is an exciting FULL TIME opportunity with a fast-growing national company. ANY LAB TEST NOW® is the leading direct-to-consumer healthcare company in America. We are a walk-in retail lab that provides clinical testing, drug testing, sexual health testing, allergy testing, and much more. We provide thousands of healthcare-related tests at an affordable price. We empower people to take control of their health by making lab testing easy, affordable, and accessible.

Job Responsibility

Collect and prepare specimens for laboratory analysis (blood, urine, saliva samples)
Ensure proper labeling of tubes, fill out requisition forms correctly
Monitor lab equipment and inventory
Performs data entry of customer information in an accurate and timely manner
Provides excellent customer service to all customers
Collects specimens for various products and services including clinical, paternity, drug screens and injections, etc
Manage emails and telephone calls
Receive and send lab reports
Direct contact with customers
Helps create an atmosphere of trust and confidence
Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort
Provides care to patients whose ages range from infant to geriatric
Ensures specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing
Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety
Follows laboratory procedures for specimen collection and handling
Correctly identifies patients and properly labels specimens
Correctly identifies and utilizes proper tubes, containers, transport media, and storage temperature for each test type
Correctly identifies proper priority for the collection process
Follows appropriate guidelines as established by the laboratory for missed draws, recollects, or difficult sticks

Requirements

Minimum of 5 years of phlebotomy, venipuncture, lab tests specimen collection (preparation and transport) experience
Familiarity with lab tests and lab test requisition procedures
Preference for a dynamic, fast-paced environment
Detail-oriented
Reliable and professional
Strong administrative, organizational, and problem-solving skills
Handle communications, set leadership examples, and works well with a team
Exceptional Customer Service and communication skills
Strong passion for providing positive customer service
Answer phones and explain our services to customers, handle communications
Solves problems effectively
Enthusiastically performs miscellaneous duties with completion in a designated time frame
Ability to sell our products and services
Ability to call customers as needed for various circumstances
results, billing, promotions
Knowledge of common clinical blood tests
Team player
positive attitude a must
Computer skills
Organizational skills
track inventory, keep records, order supplies, input and send out results
Experience with Quest, LabCorp, CPL is preferred
Experience doing drug, alcohol, hair, & saliva screens (DOT & NON DOT)