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Under direct supervision of the clinic supervisor and the general supervision of the clinic providers, performs work which requires specific knowledge and training in patient care duties within the Business and Professions Code of the State of California and the regulations of the Joint Commission of the Accreditation of Hospitals (TJC). These duties also include but are not limited to: all aspects of front office management, appointment scheduling, patient check-in, authorizations, accurate billing, payment processing, supply chain and forms management. Back office duties require equipment management, environmental care functions, cleaning/disinfecting the environment. Requires knowledge of medical terminology, procedures, universal precautions and proper use of body mechanics. Position requires initiative, ability to prioritize demands and ability to work in a team environment. Position may also require administration of vaccines and assist with patient treatment. Use electronic medical record software for patient charting, patient screening for medical issues, translation services (Bilingual English/Spanish), chart preparation. Occasionally float to other departments to assist.
Job Responsibility
Under direct supervision of the clinic supervisor and the general supervision of the clinic providers, performs work which requires specific knowledge and training in patient care duties within the Business and Professions Code of the State of California and the regulations of the Joint Commission of the Accreditation of Hospitals (TJC)
These duties also include but are not limited to: all aspects of front office management, appointment scheduling, patient check-in, authorizations, accurate billing, payment processing, supply chain and forms management
Back office duties require equipment management, environmental care functions, cleaning/disinfecting the environment
Requires knowledge of medical terminology, procedures, universal precautions and proper use of body mechanics
Position requires initiative, ability to prioritize demands and ability to work in a team environment
Position may also require administration of vaccines and assist with patient treatment
Use electronic medical record software for patient charting, patient screening for medical issues, translation services (Bilingual English/Spanish), chart preparation
Occasionally float to other departments to assist
Requirements
Certified Medical Assistant (CMA) or Certificate of completion of a Medical Assistant Training program
BART or BLS at time of hire with commitment to get BART w/in 6 months of hire date
Two (2) years or more of Medical Assistant experience
Prior Medical Assistant experience, preferably in a large, complex Healthcare system
Knowledge and training in patient care, environmental care functions, equipment/supply management and cleaning / disinfecting the environment
Knowledge of online scheduling, universal precautions, and body mechanics
Demonstrated ability to take initiative, prioritize demands and work in a team environment
Nice to have
At least 3 years recent (within past 6 months) experience as an MA in an ambulatory medical practice
Medical terminology training or certification
Prior experience in neurology or specialty practice
Prior experience with EPIC electronic medical record