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Performs routine clinical and administrative duties in support of assigned area or office.
Job Responsibility:
Reviews/Documents Social Determinants. Provides education/resources as needed
Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations
Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment
Follow-up on reported issues and assists with service recovery
Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas
Manages and facilitates all in-basket messages and patient phone calls
Round with patients in practice to ensure Excellent Patient Experience is met
Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate
Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up
Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed
Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration
Requirements:
Accredited Program (Required)
BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
No prior work experience required
Can be graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, possess Medical Assistant Registration or Medical Assistant Certification
or have six (6) months of patient care experience
Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program