Medical Assistant - Otolaryngology

• Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments
• Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate
• Rounds with patients in practice to ensure Excellent Patient Experience is met
• Manages and facilitates all in-basket messages and patient phone calls
• Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting
• Maintains examination areas
• Follows-up on reported issues and assists with service recovery
• Reviews patient charts to ensure imaging is available and all pertinent information is obtained to maximize appointment
• Monitors and communicates changes in patient condition
• Documents patient care provided
• Provides discharge instructions and follows-up with patient as needed
• Recognizes and seeks help in emergent situations
• Reviews and documents Social Determinants
• Provides education and resources as needed
• Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration
• Activates My Chart Accounts
• Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed
• Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray/room set-up

• Accredited Program
• BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association
• BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association
• BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association
• BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential
• BLS Cert Red Cross (BLS RC) - Red Cross
• No prior work experience required
• Graduate of an accredited EMT or MA Diploma program, possess Medical Assistant Registration or Medical Assistant Certification
• or have six (6) months of patient care experience
• Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program

$2,500 Sign on Bonus