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This position is located in Hillcrest at the McGrath Outpatient Pavilion. It is a state-of-the-art, 250,000-square-foot medical facility designed to meet the growing healthcare needs of our region. Spanning six floors, this advanced facility is home to key clinical programs and offers specialized diagnostic, treatment, and surgical services. With a strong emphasis on cancer care, we are committed to delivering world-class medical services in a patient-centered environment.
Job Responsibility:
Under direct supervision of the clinic supervisor and the general supervision of the clinic providers, performs work which requires specific knowledge and training in patient care duties within the Business and Professions Code of the State of California and the regulations of the Joint Commission of the Accreditation of Hospitals (TJC)
All aspects of front office management, appointment scheduling, patient check-in, authorizations, accurate billing, payment processing, supply chain and forms management
Back office duties require equipment management, environmental care functions, cleaning/disinfecting the environment
Position may also require administration of vaccines and assist with patient treatment
Use electronic medical record software for patient charting, patient screening for medical issues, translation services (Bilingual English/Spanish), chart preparation
Occasionally float to other departments to assist
Requirements:
Certified Medical Assistant (CMA) or Certificate of completion of a Medical Assistant Training program
BART or BLS at time of hire with commitment to get BART within 6 months of hire date
Two (2) years or more of Medical Assistant experience
Prior Medical Assistant experience, preferably in a large, complex Healthcare system
Knowledge and training in patient care, environmental care functions, equipment/supply management and cleaning / disinfecting the environment
Knowledge of online scheduling, universal precautions, and body mechanics
Demonstrated ability to take initiative, prioritize demands and work in a team environment
Must be able to work various hours and locations based on business needs
Employment is subject to a criminal background check and pre-employment physical
Nice to have:
At least 3 years recent (within past 6 months) experience as a MA in an ambulatory medical practice
Medical terminology training or certification
Prior experience in neurology or specialty practice
Prior experience with EPIC electronic medical record