Medical Assistant (MA) or LPN - Family Medicine Clinic

• Adheres to Medical Assistant scope of practice
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
• Assists provider with or performs procedures as ordered
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
• Administers medications and vaccines safely
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
• Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant
• Demonstrates effective and timely communication, teamwork, and appropriate escalation
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately
• Ensures equipment and supplies are in working order, and areas are appropriately stocked

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
• Assists provider with or performs procedures as ordered
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
• Administers medications and vaccines safely following the rights of medication administration
• Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
• Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant
• Demonstrates effective and timely communication, teamwork, and appropriate escalation
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
• LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
• MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
• LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing
• MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
• Excellent communication and interpersonal skills
• ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
• Demonstrates customer service skills that support a positive patient experience
• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday
• Ability to lift 35 pounds without assistance
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills

Phlebotomy experience is preferred

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program