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The Medical Assistant Lead assumes a supportive role and has responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
Job Responsibility
Demonstrates personal accountability for relationship-based care, organizational mission, and core values. Provides direct patient care.
Responsible for leading and providing front line staff support as it relates to day-to-day clinical operations. This includes, but is not limited to the delegation of duties to office staff as assigned, management of operational issues, assurance that staff adhere to clinic quality, regulatory, billing, and customer service standards, and the provision of staff duties.
Individual will serve as point of contact for any issue in the daily operation of the clinic and will assess, resolve and/or escalate to Clinic Supervisor and/or Assistant Administrator as appropriate.
Requirements
High School Degree or Equivalent required
Diploma from an accredited medical assistant's program and externship completed is preferred
Current Certification as a Certified Medical Assistant or Certified Clinical Medical Assistant required
BLS for healthcare providers from the American Heart Association required
One year experience preferred
Clinical skills and knowledge base specific to specialty
Nice to have
One year experience preferred
Diploma from an accredited medical assistant's program and externship completed is preferred
What we offer
medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings