Medical Assistant

Job Description

Provides clerical assistance and basic patient care under the direction of the Registered Nurse, and/or Program Director, and/or Medical Director. Or assist in the delivery of primary health care and patient care management under the direct guidance of a physician as well as the polices and protocols of Tucson Medical Center.

Job Responsibility

Formulates and implements accurate and timely care
Takes vital signs, weighs patients, and collects routine urine specimens, cleans catch specimens, stool specimens, and sputum specimens
draws blood from patient and return test tubes to the laboratory
Performs dressing changes and treatments using aseptic technique
Discontinues IV lines and performs EKGs
Routinely checks expiration dates and ensures all medications are properly stored and expired drugs properly disposed of
Obtains prior authorizations, manages referrals, assists with the scheduling of procedures and performs other related tasks to assist physician and patient
Calls patients regarding test results, follow-up appointment visits, and missed appointments
Schedules patient visits and assists with their medical needs
Cleans and prepares rooms between procedures and discharges
monitors and restocks supplies
Opens sterile supplies and sets up for procedures
Charts observations and vital signs on assigned patients in legible, accurate and appropriate format following hospital and unit procedures
Applies restraints as directed by nurse, per hospital policy
Promotes a safe therapeutic environment that allows for the delivery of high quality patient care
Notifies appropriate personnel of equipment malfunctions and repairs needed
Participates in the orientation of new program personnel and in the ongoing in-service education of the team
participates in ongoing staff education
Receives, handles and transfers phone calls, and messages within the department promptly and courteously
Escorts patients to and from the exam room, takes vital signs and notes reason for visit. Documents all clinical interactions with patients and signs documentation
Posts information to records
maintains files and records
inputs and retrieves data utilizing knowledge of various computer software packages
Transcribes orders
schedules appointments
Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties
Processes patient charges as required
Takes care of the body after death
For TMC Wound and Hyperbaric oxygen Clinic, TMC Integrative Pain Specialists, or TMC Infusion clinic: Under the supervision of a licensed independent practitioner (NP, PA, MD, DO): Administers injectable non-controlled substance medication (excluding intravenous administration) and the application of topical medications following TMC’s medication administration policy
Witness the RN completing a patient pill count
Review discharge instructions and related discharge teaching with the patient and document this in the patient record
Transcribe and verify patient completed admission intake forms into the EMR: prior to arrival (PTA) medications, history, allergies, pain level, screening questions, OB gyn status, vitals, Opioid risk Tool/CAGE, blood, urine, saliva drug screen testing/transcribe results, and enter discharge instructions. Complete consent forms. For sedation procedures document: the pre-op checklist, physician led Time Out checklist, and vitals
Assist the physician during procedures that do not require sedation but may require fluoroscopy: Actively participate in a physician lead pre-procedure “time out” for all invasive procedures
Under the direction of the physician, appropriately prep and hold medication vials while the provider draws up medication to administer to a patient during a sterile procedure
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned

Requirements

High school diploma or general education degree (GED)
Six (6) months of medical assistance experience
Written proof of completion of recognized Medical Assistant course
Basic Life Support (BLS) certification required
Knowledge of patient care protocols and practices
Knowledge of general patient care practice, methods and regulations
Knowledge of patient privacy regulations
Skill in attending to patients with care and attention to needs
Skill in assisting with more complex patient care programs
Ability to recognize a patient in distress and follow directions to get assistance
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
Ability to speak effectively in front of doctors, nurses, staff and the general public
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations

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