Medical Assistant II Job at Advocate Aurora Health (Charlotte)

Job Responsibility

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Point of Care testing (POCT) per standing order/provider order
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
Administers medications and vaccines safely following the rights of medication administration
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately
Ensures equipment and supplies are in working order, and areas are appropriately stocked
May assist with training and onboarding of other teammates
May serve as a role champion or on a committee
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served

Requirements

High School Diploma or GED required
Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT
Current American Heart Association (AHA) BLS certification required
Successful completion of Atrium Health’s competency assessment
Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA)
Successful completion of system approved program to become a primary trainer for new teammates
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
Excellent communication and interpersonal skills
ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience
Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday
Ability to lift 35 pounds without assistance
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Eligible for a sign on bonus

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Medical Assistant II

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