Medical Assistant Genetic Counseling Assistant

• Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information
• Performs laboratory procedures using principles of aseptic technique and standard precautions/infection control guidelines
• Assists the Physician/ Advanced Practice Professional (APP) with procedures
• Administers routine medications, under Physician/ APP orders or medical group approved standing orders/protocols
• Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services
• Communicates with Physician/APP and other members of the health care team to ensure smooth clinic flow
• May perform basic and advanced clinical support tasks or skills based on the specialty and appropriate competencies
• Manages the referral and appointment processes for counseling and or diagnostic procedures including scheduling patients and obtaining insurance preauthorization
• Facilitates the provision of timely information related to the genetics consultation by managing pending task list of referrals and testing, tracking results reports, calling patients with test results and preparing written communications
• Ensures availability of necessary insurance information prior to genetic counseling appointment
• Works within the department guidelines to provide excellent customer service by triaging phone calls
• Supports department operations and co-workers by completing other duties as assigned or requested

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
• GED or HS Equivalency Diploma
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
• No experience required
• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
• Excellent communication and interpersonal skills
• ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
• Demonstrates customer service skills that support a positive patient experience
• Multi-tasking is a must and being able to prioritize
• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday
• Ability to lift 35 pounds without assistance
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills

Interest in genetics highly desired

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Opportunity for annual increases based on performance