Medical Assistant Coordinator

The Medical Assistant Coordinator provides comprehensive administrative, operational and clinical support to Student Health Services providers and the student population in a fast-paced, high-volume clinical environment. This role coordinates referral management, provider scheduling, and key administrative workflows while performing all core medical assistant functions to ensure efficient clinic operations, regulatory compliance, and continuity of care. The position serves as a central liaison among providers, students, Medical Assistants, and external community partners; manages referral tracking and reconciliation within the EHR; supports internal and external appointment scheduling; and may assist with critical operational tools such as provider schedule templates, on-call calendars, processing health record release requests for current and former students, and after-hours coverage information. The Medical Assistant Coordinator also provides backup coverage for peers, assists leadership with quality improvement and administrative initiatives, and contributes to patient intake, phone coverage, and greeter functions to support safe, timely, and patient-centered care delivery.