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Medical AR Collections Specialist

United States, Los Angeles · Job Posted May 04, 2026
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Job Responsibility

  • Review and pursue outstanding accounts that are 120 to 210 days past due to improve reimbursement results
  • Manage a high-volume accounts receivable workload, with responsibility for a portfolio of approximately 8,000 to 9,000 accounts
  • Investigate underpayments, recover balances when possible, and determine appropriate next steps for accounts at risk of write-off
  • Communicate with insurance payers and managed care organizations, including LA Care and Kaiser, to resolve claim and payment issues
  • Complete daily follow-up activity on roughly 50 to 60 accounts, ensuring timely status updates and documentation
  • Prepare and submit appeals or supporting documentation to address denied or disputed medical claims
  • Maintain accurate account notes and collection records within organizational systems to support ongoing resolution efforts

Requirements

  • Prior experience in medical collections within a healthcare or revenue cycle environment
  • Working knowledge of medical billing processes, insurance follow-up, and accounts receivable management
  • Experience handling medical denials and preparing effective claim appeals
  • Familiarity with medical insurance guidelines and managed care payer processes
  • Ability to manage a large account inventory while meeting daily productivity expectations
  • Strong attention to detail with the ability to document account activity clearly and accurately
  • Effective communication skills for interacting with payers and resolving complex reimbursement issues

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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