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Heidi Logo Heidi · IT - Software Development

Medical AI Specialist

Australia, Melbourne · Job Posted February 18, 2026
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Job Description

We’re looking for a qualified doctor or clinician with AI/ML expertise to join our Medical Knowledge (MK) team as a Medical AI Specialist. You’ll bring your clinical expertise as well as technical expertise in software, AI, and machine learning into a fast-paced, hyper-growth startup environment. In this role you’ll: Help shape our AI products by infusing medical insights with deep technical knowledge; Collaborate across teams to turn clinician needs into reliable, high-impact AI features

Job Responsibility

  • Own the clinical integrity of Heidi: advise clinicians, troubleshoot edge cases, and validate outputs
  • Partner with product, engineering and design teams to engineer prompts, build agentic AI, create model evaluation frameworks, and fine-tune models.
  • Build cutting-edge AI features within Heidi using the latest tools and frameworks
  • Plan and collaborate on research studies that prove our AI scribe’s clinical accuracy and user impact
  • Advise leadership on clinical quality and product roadmap priorities
  • Mentor colleagues and help build a culture of clinical excellence and collaboration

Requirements

  • Clinician with AI product experience
  • Previous hands-on experience building scalable AI products or features for healthcare settings
  • LLM & foundation-model expertise
  • Deep experience with large language models and provider APIs (OpenAI, Claude, Gemini), building LLM-powered healthcare products and features
  • Prompt engineering & safety
  • Proven track record crafting, iterating, and testing prompts
  • mitigating bias and hallucinations
  • embedding clinical safety guardrails
  • Cross-functional collaboration
  • Translate clinical needs into technical specs, partner closely with engineering and product teams, and embed quality controls for clinician trust
  • Performance optimization
  • Optimise AI features for accuracy, latency, scalability, and cost (“fast, safe, cheap”)
  • RAG pipelines & evaluation
  • Build and maintain retrieval-augmented generation pipelines and automated evaluation workflows (traditional ML metrics, LLM-as-judge, A/B tests, clinician feedback loops)
  • AI agent design & fine-tuning
  • Design, build, and orchestrate multi-step AI agents
  • fine-tune or adapt models on medical datasets
  • Semantic search & vector DBs
  • Hands-on experience with embeddings, vector databases, and agent frameworks like LangChain
  • Software engineering & ML fundamentals: Fundamental understanding of Python, JavaScript, SQL
  • experience with cloud platforms and ML frameworks

What we offer

  • Flexible hybrid working environment, with 3 days in the office.
  • Additional paid day off for your birthday
  • Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career!
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