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Office Angels are proud to be supporting this expanding business in recruiting additional administration cover to help through a busy time/increased work load. Their modern offices are based in central Canterbury, close to the bus and train stations.
Job Responsibility:
Taking enquiries from clients over email and the phone
Supporting clients in a friendly and professional manner
Meet and greet patients, ensuring they receive a first class welcoming service
Uploading referrals on the patient management system
Liaising with clients and clinicians to arrange appointments
Collating reports and correspondence to a high standard, ensuring deadlines are met
Coordinating incoming and outgoing mail
Completing detailed and accurate records
Accurately inputting data onto Excel
Dealing with administrative requests and queries from colleagues and managers
Requirements:
Experience in a customer focused administration role
Can work in a busy KPI driven environment
Ideally come from a Medical/Patient facing background
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