This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Medical Administrative Executive Assistant Reports To Practice Manager and Business Owner Job Overview We are seeking a highly organized, proactive, and patient-focused Medical Administrative Executive Assistant to join our growing specialty medical practice. This individual serves as the primary patient facilitator and administrative support professional, ensuring smooth day-to-day operations while delivering an exceptional patient experience. The ideal candidate is detail-oriented, resourceful, professional, and able to manage multiple priorities in a fast-paced healthcare environment. This role involves patient scheduling, provider coordination, insurance verification, medical records management, executive calendar support, and communication with referring physicians and vendors.
Job Responsibility
Manage physician and practice calendars, including meetings, calls, vendors, and scheduling priorities
Coordinate and confirm appointments, meetings, and networking events
Answer, screen, and direct phone calls while ensuring timely follow-up
Serve as the primary point of contact for patients, providers, and vendors
Expedite patient and provider requests, including prescription renewals and medical documentation
Confirm patient appointments at least 48 hours in advance
Assist with patient check-in and ensure all demographic and insurance information is entered accurately into the EMR system
Verify insurance eligibility prior to appointments
Obtain and document authorizations for radiology studies, therapies, and medical equipment
Coordinate with radiology facilities and outside providers for scheduling and approvals
Manage incoming faxes, messages, and correspondence within the EMR system
Scan, upload, label, and maintain patient records and diagnostic studies
Process medical records requests in a timely manner
Upload imaging studies and coordinate the return of CDs or mailed records
Maintain tracking logs for diagnostic studies and follow-up appointments
Ensure patients are enrolled in and actively using the patient portal
Support referral relationships by ensuring office notes and correspondence are sent promptly
Coordinate physician networking events, meetings, and outreach activities
Assist with operational projects and patient experience improvements
Coordinate legal and deposition-related physician scheduling and documentation
Provide occasional support for surgery coordination if needed
Perform additional duties as assigned based on the needs of the practice
Requirements
Associate degree required
Bachelor's degree preferred
Minimum of 3 years of experience in an administrative assistant or medical administrative role
Strong multitasking, organizational, and time-management skills
Excellent written and verbal communication skills
Professional phone etiquette and interpersonal skills
Ability to prioritize tasks and work independently in a fast-paced environment
Knowledge of insurance procedures and medical office workflows
Strong attention to detail and problem-solving abilities
Proficiency with Microsoft Office Suite and EMR systems such as Epic or Dr. Chrono preferred
Comfortable working with both PC and Mac platforms
Professional appearance and demeanor
Reliable, punctual, and team-oriented
Honest, proactive, and accountable
Strong sense of responsibility and confidentiality
Ability to sit, stand, walk, and use office equipment regularly
Occasionally lift or move up to 25 pounds
Ability to perform repetitive hand and arm movements
Visual abilities including close vision, distance vision, and focus adjustment
Nice to have
Experience in a specialty medical practice
familiarity with workers' compensation and no-fault cases
experience coordinating radiology authorizations and medical records
knowledge of patient scheduling and healthcare operations workflows