Medical Administrative Assistant, Robert Half

Robert Half

Location:
United States, North Little Rock

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Our client is seeking a detail-oriented Medical Administrative Assistant with prior experience in handling authorizations and pre-certifications for surgical procedures. The ideal candidate will be proficient in insurance verification, scheduling, and possess strong administrative and organizational skills to support doctors and patients in a surgical or specialty clinic.

Job Responsibility:

Process and manage prior authorizations and pre-certifications for surgeries
Verify patient insurance coverage, benefits, and coordinate with payers to assure approvals for scheduled treatments
Schedule patient appointments, surgeries, and follow-ups, ensuring efficient workflow and accurate calendar management
Communicate effectively with patients, insurance companies, medical providers, and other clinic staff
Maintain detailed and accurate patient records in compliance with HIPAA and clinic policies
Prepare and submit documentation required for insurance claims and authorizations
Provide general administrative support including phone coverage, patient check-in/check-out, filing, faxing, and office correspondence
Assist with billing inquiries and act as a liaison between patients and the billing department to resolve issues promptly
Support neurosurgeons and clinical staff with logistics and necessary paperwork for pre- and post-surgical processes

Requirements:

Previous experience in a medical administrative role, ideally supporting a surgical or specialty clinic
Demonstrated expertise in prior authorizations and pre-certifications for surgical procedures
Hands-on experience with insurance verification and benefits coordination
Strong scheduling, time management, and multitasking skills
Proficiency with medical practice management software and electronic health records (EHR)
Excellent communication, customer service, and organizational abilities
Familiarity with HIPAA compliance and patient confidentiality standards

Nice to have:

Experience in neurological, orthopedic, or other specialty surgery clinic environments
Knowledge of major payers and insurance portals

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Enrollment in company 401(k) plan

Additional Information:

Job Posted:
November 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Medical Administrative Assistant