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We are looking for a detail-oriented Medical Accounts Receivable Specialist to join a physician billing team in Jacksonville, Florida. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced healthcare environment and can manage a high volume of claim follow-up with accuracy and urgency. The person in this role will work closely with payer portals and internal billing systems to research outstanding balances, resolve claim issues, and support steady cash flow through effective accounts receivable management.
Job Responsibility:
Review and follow up on outstanding physician claims to identify delays in payment and drive timely resolution
Use Availity, insurance carrier websites, and billing platforms such as eClinicalWorks or Insync to investigate claim status and determine next steps
Analyze denials, underpayments, and unpaid accounts, then take corrective action through appeals, rebilling, or payer outreach
Post, reconcile, and track cash activity to ensure payments are applied accurately within the accounts receivable process
Communicate with insurance companies to clarify coverage, verify processing outcomes, and resolve reimbursement discrepancies
Maintain organized documentation of account activity, claim research, and collection efforts within the EMR or billing system
Collaborate with a small team to manage a large workload while meeting productivity and quality expectations
Support billing operations by identifying trends in claim issues and escalating recurring problems that affect reimbursement
Assist with medical collections efforts for commercial payers and help reduce aging accounts receivable balances
Requirements:
At least 3 years of experience in healthcare accounts receivable, medical billing, or physician practice revenue cycle operations
Hands-on experience working with payer portals, including Availity, to research and resolve medical claims
Proficiency with eClinicalWorks, Insync, or similar EMR and medical billing systems
Strong knowledge of claim follow-up, denial resolution, insurance billing, medical appeals, and collections procedures
Experience with cash posting, cash applications, reconciliations, and related accounts receivable activity
Ability to work independently, investigate issues proactively, and solve reimbursement problems efficiently
Solid understanding of commercial insurance processing, health coverage verification, and physician billing workflows