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We are seeking a highly motivated and strategic professional to serve as the Medicaid Market Manager for our Risk Adjustment programs. This is a high-visibility role responsible for driving market level engagement, delivering insights, and demonstrating the value of Medicaid risk adjustment performance to senior leaders and market partners. The Medicaid Market Manager will serve as the key connector between national Risk Adjustment strategy and market execution, ensuring alignment, accountability, and measurable impact. The individual in this role will lead monthly market meetings, translate performance data into actionable insights, and collaborate with cross functional partners to enhance provider engagement and member outcomes.
Job Responsibility:
Function as a face of Revenue Integrity across internal market teams
Develop and deliver executive level presentations highlighting key performance drivers, challenges, and solutions
Investigates operational issues that impact market performance – work with business partners to implement solutions
Track deliverables and identify barriers in market engagement in conjunction with implementing resolutions
Assist with development of educational material to support market intelligence
Engage with market clinical team, care management team, member services team
attend market level meetings as appropriate
Apply project management skills to coordinate deliverables, track timelines, and manage competing priorities
Work closely with the Informatics team to review requirements, dashboards, reports including any enhancements
Utilize data analyses using national tools in conjunction with the corporate lead to identify areas of opportunity
Produce and present market specific performance specific to Medicaid Revenue Integrity efforts at various governance, market, and executive leadership meetings
Monitors program or programs that are jointly accountable for risk adjustment strategy, performance, and results within a designated market(s)
Responsible for identifying and recommending nuanced market risk adjustment strategies and collaboratively executing tactics to focus, maximize and achieve market success, including market referrals
Coordinate with local markets to drive correctness, completeness, accuracy, and timeliness of risk score performance
Collaborate on market specific strategies that drive member engagement in risk adjustment programs
Stay abreast of regulatory changes and leading risk adjustment practices and tools to maximize the effectiveness and efficiency of the team
Partner with segment product, sales, network, clinical teams to implement processes aimed at strengthening member and provider engagement of Revenue Integrity programs resulting in improved outcomes
Requirements:
5+ years of progressive experience in healthcare operations, risk adjustment or related fields
2+ years analyzing performance data and building executive-ready narratives and materials that translate findings into clear recommendations (KPIs, trends, variance drivers, and actions)
3+ years leading cross-function projects, managing project plans/timelines and routing status reporting
Strong presentation skills with ability to clearly communicate complex information to diverse audiences, including senior leadership
Proven track record of leading and supporting meetings by capturing detailed, accurate notes, key decisions and action items
Advanced proficiency in Microsoft PowerPoint
including ability to create clear, visually compelling, executive-level presentations
Strong working knowledge of Microsoft Excel, with experience building tables, charts and dashboard to synthesize and communicate data effectively
Ability to translate complex data into concise actionable insights using visuals and structured storytelling
Rigorous follow up on takeaways, driving accountability and timely completion of next steps across stakeholders
Knowledge of insurance regulatory and contractual requirements
Self-starter who demonstrates initiative and displays a high energy level
Intellectual curiosity and tenacity: strong ability to learn on the fly
to understand and solve complex problems
Proven ability to lead projects end to end
Bachelor's Degree or equivalent work experience
Nice to have:
Experience delivering presentations to Senior Executives and Provider groups
Master's degree or management development program preferred
2+ years of experience in Medicaid operations, risk adjustment, or medical coding and documentation
Deep knowledge of local markets across Aetna Medicaid