Media Trading Team Lead Job at Radancy (London)

Job Description

This role is responsible for leading the delivery of Radancy’s Programmatic Jobs, Display (DV360), and Search offerings. As a team lead, you will oversee trading best practices, resource planning, and workflow efficiency. In addition to leading the team, you will be actively involved in the hands-on management, execution, and optimization of campaigns. You will interface with key leaders and Media Solutions Managers to ensure strategic alignment, drive performance, and continuously improve our media trading capabilities.

Job Responsibility

Internal and external customer management
Team Leadership & Development
Directly manage a group of Media Traders and maintain a work environment that yields strong individual and team performance
Ensure proper hiring, onboarding, training, and development of all staff members in partnership with leadership
Manage proper assignment of all customer work and resource management across the team
Foster a culture of experimentation and openness within the trading team, encouraging the exploration of new tools, platforms, and methodologies
Build relationships with internal teams such as Data Services, Analytics, Customer Success, and Media Solutions to ensure clear communications and problem solving for delivery
Interface regularly with the Media Solutions team on customer support, team training, field education, and product adoption
Review media plans to ensure proper information, commitments, budgets, and implementation strategy is in place
Work closely with the Product team to ensure seamless integration and rollout of new features to partners and customers
Collaborate with internal stakeholders to share learnings, pilot innovations, and embed successful practices into standard operating procedures
Collaborate closely with Media Traders to streamline campaign setup, maximize performance, and drive stronger ROI for both Radancy and its publisher partners
Serve as a strategic connector across Product, Sales, and Marketing teams to align on business objectives, accelerate partner success, and deliver measurable growth outcomes
Work cross-functionally with internal technical teams and external partners to ensure smooth integrations, minimize churn, and sustain high levels of customer satisfaction
Interact directly with top customers as a subject matter expert to support implementation where required
Engage with key customers as Team Lead for onboarding, performance audits, issue resolution, and deliver Lead the full partner lifecycle—from onboarding and technical integration to ongoing support, performance optimization, and strategic growth
Facilitate regular check-ins, weekly status calls, and quarterly business reviews to assess publisher performance and uncover opportunities for improvement
Cultivate long-term publisher relationships by monitoring performance trends and delivering strategic, data-driven recommendations
Collaborate with the VP of Global Partnerships to source, onboard, and scale new global publishers, ensuring alignment across international Radancy teams
Provide the Customer Success and Media Solutions Management teams with partner insights and strategic solutions to support client acquisition and retention
Analyze and assess the performance of campaigns and translate quantitative and qualitative data into recommendations and plans for improvement
Ensure adherence to all SLAs within the team and define, document, and govern compliance
Keep abreast of industry standards by learning new tools, reading industry information, and completing training
Develop solutions to ongoing issues and ensure the solution becomes standard operating procedure (SOP)
Support PJ partner life-cycle from onboarding, integration, issue resolution to the growth stage
Champion the adoption of AI and automation to enhance campaign efficiency, reduce manual processes, and improve performance outcomes
Identify opportunities to test and implement emerging technologies that support scalable and intelligent media trading
Oversee daily program operations, track key performance indicators, and proactively troubleshoot issues related to data feeds, dashboards, and reporting tools
Build and maintain comprehensive reports and dashboards to monitor marketplace performance and support data-driven decision-making
Maintain up-to-date documentation for both internal teams and external partners to ensure clarity, alignment, and seamless collaboration
Collaborate with Product and Engineering teams to support the rollout of new features and ensure successful technical integrations
Develop deep technical expertise in Radancy’s media products to drive effective partner onboarding, retention, and long-term success
Support and where appropriate lead media partner and technology vendor relations to provide insight, support selection processes, and resolve issues
Coordinate with finance on billing and credit implementation processes
Liaise with global teams to align offerings, processes, tools, and share best practices
Provide feedback to department leaders for continuous improvement of offerings and tools

Requirements

Proven experience leading high-performing digital media, programmatic, paid search, or performance marketing teams, with a track record of developing talent and driving results
Deep hands-on expertise across programmatic advertising, search marketing, campaign optimization, bidding strategies, and performance analytics
Strong analytical mindset with the ability to interpret complex data, identify trends, and translate insights into actionable recommendations
Excellent stakeholder management and communication skills, with the confidence to engage senior leaders, customers, partners, and cross-functional teams
Demonstrated ability to manage multiple priorities, balance strategic leadership with operational execution, and thrive in a fast-paced environment
Passion for innovation, automation, and AI, with experience identifying opportunities to improve workflows, increase efficiency, and enhance campaign performance
Commercially minded, with a strong understanding of customer objectives, revenue growth, partner relationships, and delivering measurable business outcomes

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Media Trading Team Lead

Job Description

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