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As a Media Relations Executive at British Airways, you’ll sit at the very heart of our airline, helping to protect and enhance one of the most recognised brands in the world. Working within our Corporate Affairs & Sustainability directorate, you’ll be part of a fast‑paced, high‑profile team that operates around the clock, shaping how British Airways is seen by the media, our customers and the wider public. This role is pivotal in ensuring the smooth operation of our 24/7 press office, delivering industry-leading crisis communications and breaking down complex issues into clear and concise communications. From handling breaking news and operational challenges to securing positive coverage and telling our story, this role offers the opportunity to influence the national conversation and play a vital role in safeguarding our reputation in a dynamic and ever‑changing media landscape!
Job Responsibility:
Build and maintain strong relationships with media, challenging inaccuracies, mitigating damaging allegations, and identifying opportunities for positive coverage aligned with business strategy
Monitor, scrutinise, and analyse media coverage, building reports, escalating and sharing insights with stakeholders as appropriate
Manage the smooth running of the media centre, databases, distribution lists, log systems, and media monitoring and analysis
Draft and distribute press releases, media statements, key messaging materials, and briefing documents
Break down complex issues into simple and clear communications
Take part in the 24/7 on-call roster, demonstrating a strong understanding of crisis communications procedures and participating in regular crisis response exercises
Requirements:
Demonstrable experience in corporate media relations, news, issues or crisis communications
Established relationships with UK media, with evidence of securing positive coverage
Experience handling consumer PR issues and delivering proactive media activity
Strong understanding of working in fast‑paced, high‑profile or 24/7 operational environments
Excellent written and verbal communication skills, with the ability to simplify complex issues
Experience managing multiple priorities and delivering to tight deadlines
What we offer:
Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family