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Robert Half Logo Robert Half · Media

Media Operations Coordinator (VOD)

United States, Glendale 35.00 - 38.00 USD / Hour · Job Posted June 29, 2026
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Job Description

Robert Half is partnering with our client, a Fortune 500 leader in the entertainment and media industry, in the search for a Media Operations Coordinator (VOD) to support video-on-demand (VOD) content distribution operations across a portfolio of television and streaming brands. This role is ideal for someone with experience in media operations, content distribution, broadcast operations, or post-production who thrives in a fast-paced, detail-oriented environment. The VOD Coordinator will support end-to-end video-on-demand distribution workflows, ensuring digital content is delivered accurately and on schedule while collaborating with cross-functional teams and distribution partners. Success in this role requires strong organizational skills, technical aptitude, attention to detail, and the ability to manage multiple priorities while maintaining high standards of quality, compliance, and customer service.

Job Responsibility

  • Coordinate the delivery of VOD content and metadata to distribution partners, ensuring all programming assets are delivered accurately and on schedule
  • Monitor daily content distribution workflows, troubleshoot delivery issues, and resolve operational problems in a timely manner
  • Serve as a primary point of contact for partner inquiries, providing exceptional customer service and timely communication
  • Manage content delivery schedules, distribution planners, and partner notifications, including delivery updates, content takedowns, and priority programming alerts
  • Oversee automated and manual media deliveries using digital file transfer platforms and internal distribution systems
  • Track, investigate, and resolve distribution issues while maintaining accurate records and delivery documentation
  • Perform daily operational reporting and support metadata management, advertising asset workflows, and content tracking activities
  • Ensure technical compliance by validating media assets, metadata, file integrity, and delivery specifications
  • Collaborate with cross-functional teams including Programming, Media Services, Engineering, Broadcast Operations, Sales, and Marketing to support successful content distribution
  • Follow established standard operating procedures (SOPs), contribute to process documentation, and identify opportunities for continuous process improvement
  • Maintain accurate databases and support content security, media management, and operational best practices

Requirements

  • Bachelor's degree preferred or equivalent professional experience in media distribution, broadcast operations, post-production, or a related field
  • 1–3 years of experience in media operations, content distribution, post-production, broadcast operations, or a related environment
  • Strong understanding of digital media workflows, including video and audio file formats, codecs, frame rates, resolutions, aspect ratios, broadcast standards, and electronic content delivery
  • Experience with media transfer technologies such as Aspera, Signiant, SFTP, or similar file delivery platforms is preferred
  • Familiarity with VOD workflows, metadata management, and digital content packaging is a plus
  • Proficiency with Microsoft Office and Google Workspace
  • Excellent organizational, communication, and problem-solving skills with exceptional attention to detail
  • Ability to manage multiple priorities independently while thriving in a fast-paced, collaborative environment
  • Commitment to providing outstanding customer service and maintaining operational accuracy
  • Flexibility to support varying schedules, including weekends and holidays, as business needs require

Nice to have

  • Experience with media transfer technologies such as Aspera, Signiant, SFTP, or similar file delivery platforms is preferred
  • Familiarity with VOD workflows, metadata management, and digital content packaging is a plus

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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