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In this role, you will be working closely with Marketing Teams, Media Agencies, Media Insights and Key Media Partners. This role will collaborate extensively in order to implement first-party data collection, co-create media strategy based on our customers' behavior and track the effectiveness of B2C campaigns based on personalized offers. You will be also working with Sector & global teams to drive capability adoption on designated markets. This role is to lead the market in CE area on all important areas like consumers service development, innovation implementation basing on consumers insights understanding. The objective is to create CE programs which leverage JOY as platform to enhance consumer experience with PepsiCo brand and bring the opportunity to audience with brands engagement while all activities will deliver high efficiency and effectiveness. This role will work with the CE team to additionally ensure: a) Leveraging all JOY functionalities b) Drive effectiveness of all Consumer activities via right mechanics, comms and learnings leverage c) Usage of SFMC across adequate process stages Support and implement In-housing transformation further
Job Responsibility:
Build and execute the strategy to drive first-party data acquisition according to global & local targets by owning KPI’s, ensuring each campaign includes 1pd objectives and driving capability adoption on designated markets
Marketing Technology Adoption: Orchestrate usage of marketing technology platforms and tools (e.g. Consumer Engagement Platform, Sales Force, CDP, WA, Marketing Automation Tools, analytics) to optimize campaigns and ensure data accuracy
Segmentation & Testing: Create and manage customer segments for personalized marketing campaigns and product recommendations
Drive 1pd acquisition & engagement by continuously improving marketing campaigns through A/B testing
Consumer Engagement Platform Management: Collect and transfer business asks into functional tasks for a platform update, lead and track process for promotional campaigns in close collaboration with brand teams
Build and lead relationship with stakeholders across entire organization: brand, digital, shopper, IT, global and local teams
Generate and present regular reports on KPIs, campaign learnings, best practices and recommendations to stakeholder at any level
Collaborate with marketing technology vendors and service providers to ensure the company's technology needs are met to the required quality
Ensure all data-driven campaigns follow GDPR and regional Data Privacy standards
Requirements:
A Digital and FMCG/Retail background with good knowledge of omni-channel marketing process & technology
Product/service ownership experience with a proven track record of delivering successful products
Experience and knowledge of B2C communication practices for FMCG/Retail
Experience of leveraging analytics data and transactional data for digital marketing
Excellent organizational, presentation and communication skills, managing and influencing internal and external stakeholders at all levels
Adaptable - able to work with new business models and strategies within an environment that is ambitious and innovative
Ability to understand customer data and user journeys
Proactive in finding solutions and capability to think laterally and define solutions to complex and unusual problems
Collaborative and straightforward
Fluent English
Nice to have:
Knowledge of different Marketing automation capabilities such as SalesForce Email Studio, Adobe Experience Platform, Cheetah Experiences, Google DV360, Monday.com would be a benefit
Be able to liaise with technical and non-technical teams to manage and communicate