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Media Control Center Operator II

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Fox News Media

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Location:
United States , Tempe

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Category:

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Contract Type:
Not provided

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Salary:

26.50 - 36.00 USD / Hour

Job Description:

The Media Control Center Operator II (Overnight) is responsible for supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms. The Media Control Center interacts with Fox Sports, Entertainment, and News team to innovate and test new distribution solutions. This role is part of the Media Operations team, which is responsible for delivering a high-quality viewer experience to millions of viewers across Fox networks, digital platforms, mobile applications, websites, and licensing partnerships.

Job Responsibility:

  • Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT), and digital platforms during overnight hours
  • Perform the monitoring and switching of all inbound and outbound transmission systems
  • Perform live transmission signal check-ins with remote production venues during live events
  • Help troubleshoot and fix signal quality and routing issues and incidences according to standard operating procedures
  • Help set up equipment to receive and distribute feeds to and from the Media Control Center
  • Support communication with management teams, affiliates, and other third party or downstream partners
  • Support Business Continuity and Disaster Recovery teams
  • Partner with Live Media, Consumer Products & Engineering, and other Media Operations teams and step in to help in other areas as needed
  • Work closely with all business units and provides world-class customer service support
  • Jump on opportunities to learn new skills, especially in emerging technologies
  • Utilize existing career development programs to advance career
  • Aspire to perform at the highest level to deliver high-quality products
  • Make great contributions to the team and be an all-star team player

Requirements:

  • Extensive experience performing live transmission signal check-ins with sites
  • Ability to troubleshoot video/audio issues in a fast-paced environment
  • Understanding of streaming (OTT) landscape
  • Familiarity with incident management and ticketing to internal and external partners
  • Willingness to work overnight hours as part of a 24/7 team

Nice to have:

  • A Bachelor’s Degree is awesome, but not required
  • Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+ is a plus
  • Customer service experience is a plus
What we offer:

medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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