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Med Tech Sales & Service Associate

https://www.baxter.com/ Logo

Baxter

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Location:
United States , Norwood

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Category:
-

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Contract Type:
Not provided

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Salary:

68000.00 - 85000.00 USD / Year

Job Description:

This is where you save and sustain lives. At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Job Responsibility:

  • Successfully complete all required training/learning modules on a timely basis and complete credentialing
  • Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
  • Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
  • May perform electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair medical devices
  • Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
  • Conducting product demonstrations and presentations to healthcare providers
  • Providing technical support and guidance to healthcare providers during the fee for service sales process
  • Collaborating with cross-functional teams, including engineers, product managers, and marketing
  • Delivering quotes to healthcare providers
  • Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed
  • Demonstrated success in connecting and building relationships with healthcare providers
  • Able to understand the technical needs of healthcare providers and provide solutions that meet their requirements
  • Work independently as well as in a team environment
  • Work cross-collaboratively with SOM, Sales, Service Team and/or the Customer to resolve issues and improve service
  • Ensure team compliance to all company policies and procedures.

Requirements:

  • Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR in lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment
  • Certifications in sales or healthcare may also be beneficial
  • Technical knowledge of durable medical equipment
  • Experience in a sales role, preferably in the medical technology industry
  • Valid driver’s license and driving record that meets company standards and state requirements
  • Strong technical knowledge of medical devices, equipment, or software
  • Knowledge of the company's products and services, as well as the competition
  • Ability to close deals and meet fee for service sales targets
  • Knowledge of the healthcare industry, including regulations, trends, and market developments
  • Strong presentation and public speaking skills
  • Strong computer skills, including proficiency in Microsoft Office and CRM software
  • Ability to travel up to 70%
  • Strong ethical standards
  • Must wear personal protective equipment including safety shoes, eye protection, gloves, and protective clothing
  • Frequently works in environments where biohazards could be present
  • Must align with Baxter infection control policies.
What we offer:
  • Healthcare Insurance
  • 401K
  • Paid Time Off
  • Parental Leave
  • Employee Stock Purchase Plan
  • Medical and dental coverage
  • Basic life insurance
  • Accident insurance
  • Short-term and long-term disability insurance
  • Business travel accident insurance
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Family and medical leaves of absence
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program
  • Childcare benefits.

Additional Information:

Job Posted:
March 20, 2025

Work Type:
On-site work
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