Mechanical Warranty Administrator Job at Brown & Brown UK

Mechanical Claims Processing Specialist

Our client, a rapidly growing automotive service contract administration company...

Location

United States , Austin

Salary:

20.00 - 21.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred
Familiarity with vehicle service contracts and mechanical claims processes
Experience handling financial transactions, invoice verification, and payment reconciliation
Ability to read and understand contractual language and automotive repair terminology
Ability to interpret automotive service invoices and repair orders
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong verbal and written communication skills
High attention to detail and accuracy
Ability to maintain assigned production levels

Job Responsibility

Review, upload, and organize mechanical claims-related documents within internal systems
Review service invoices and repair orders for accuracy and completeness prior to payment processing
Process claims payments accurately and in a timely manner
Perform accurate data entry and maintain claims records
Monitor workflows to ensure claims and documentation are processed within required timelines
Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues
Communicate professionally with internal teams and external partners regarding claim status and updates

Fulltime

Technical & Quality Centre Quality Product Analysis Specialist

The Quality Product Analysis Specialist plays a critical role within the Technic...

Location

United Kingdom , Rotherham

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Proven Experience: Ideally 3–5 years as a senior technician or diagnostic specialist in a high-volume garage, remanufacturing environment, or warranty inspection role
Certification: Level 3 Automotive Technician qualification or equivalent (e.g., IMI or City & Guilds)
Failure Analysis Training. Warranty Training: Experience or formal training related to warranty claim evaluation and processing preferred
Multi-System Mastery: Deep mechanical knowledge of modern vehicle and electronic systems
Electrical Proficiency: Ability to read electrical schematics and use multimeters or oscilloscopes to test rotating electrics and electronic sensors
Software Literacy: Comfortable with PC-based diagnostic software, CRM portals, warranty management systems, and standard office tools (e.g., Microsoft Word/Excel)
Precision Measurement: Skilled with precision tools such as micrometers, vernier calipers, and dial indicators for checking tolerances and shaft play
Warranty & Compliance Knowledge: Understanding of warranty policies, claim processing procedures, and applicable regulatory standards
Analytical Thinking: Logical, detective-like mindset adept at solving complex diagnostic puzzles that other technicians may overlook
Attention to Detail: Precision in inspecting fracture surfaces, wear patterns, and minute electrical deviations

Job Responsibility

Component Inspection: Conduct detailed physical and functional inspections on a wide range of components including turbos, braking systems, suspension units, clutches, and rotating electrics (alternators/starters)
Diagnostic Testing: Operate specialised test equipment (e.g., vacuum testers, electronic actuator testers, battery/alternator analysers, brake DTV machines, and brake caliper testers) to verify part performance against factory specifications
Root Cause Analysis: Investigate and determine the underlying cause of failure (e.g., carbon buildup, oil starvation, electrical surges, installation errors) to support warranty claim evaluations
Warranty Claim Assessment: Review and assess warranty claims in accordance with company policies, determining validity and identifying potential manufacturing or usage defects
Digital Reporting & Documentation: Utilise computer systems to log findings, upload digital photos of defects, generate professional inspection and warranty evaluation reports, and maintain accurate records for claim processing
Quality & Compliance: Maintain a clean, organised laboratory/testing environment ensuring all test equipment is in safe and calibrated working order. Ensure inspections comply with company standards and relevant regulatory requirements
Cross-Functional Communication: Collaborate closely with warranty administration, customer service, and re manufacturing teams to share findings, explain technical details, and support timely claim resolution

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Automotive Claims Executive

Are you an experienced customer support candidate with an interest in vehicles a...

Location

United Kingdom , Warrington

Salary:

26000.00 GBP / Year

Calibre Candidates

Expiration Date

Until further notice

Requirements

Some general knowledge of motor vehicles and parts is needed to assess automotive breakdowns and claims
Strong PC and IT skills, comfortable using office software and telephony systems
Excellent communication skills, both written and verbal, with empathy and a customer service focus
High levels of reliability, integrity and accountability
Ability to work independently and collaboratively within a team, adhering to company procedures, service levels and SLAs

Job Responsibility

Assess, validate and process mechanical-breakdown and warranty claims in line with contractual and technical guidelines
Communicate clearly with customers, repairers and dealer partners to gather information, explain decisions and progress cases
Manage inbound telephone and email enquiries, providing accurate technical support and excellent customer service
Ensure all incident data is correctly logged, compliant, and maintained to the highest standards of accuracy
Make informed authorisation decisions by reviewing diagnostics, estimates and repair documentation
Monitor and manage active cases to meet SLA and KPI requirements, ensuring swift resolution and positive customer outcomes
Handle complaints professionally, resolving issues where possible or escalating when required
Support continuous improvement initiatives to enhance claims processes, communication flow and service quality
Collaborate effectively with colleagues across operations, customer service and partner networks
Contribute to maintaining a positive, customer-focused environment within the technical team

What we offer

25+ days’ holiday (increasing with service)
35-hour working week
Company pension
Private medical and life insurance
Enhanced maternity/paternity leave

Fulltime

Petroleum Transport Fleet Mechanic

Provides mechanical and technical support for the Company transportation fleet; ...

Location

United States , Tampa

Salary:

Not provided

7-Eleven, Inc

Expiration Date

Until further notice

Requirements

Knowledge of Federal Motor Carrier Safety Administration (FMCSA), EPA and OSHA
Demonstrated expertise with Word, Excel, and other MS Office suite applications
Ability to conduct and complete Company business in a professional and ethical manner
Ability to lift equipment weighing in excess of 125 pounds
Ability to operate hand and power tools and special equipment to complete work assignments
Good understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching

Job Responsibility

Ensures accurate diagnosis and effective repair and/or replacement of components necessary for safe, proper function of assigned equipment, including, but not limited to, electrical, brakes, chassis, power train, suspension, engine and other specialty items such as PTO’s and petroleum tank truck items
Completes preventive maintenance and vehicle inspections in accordance with Company fleet practices
Performs daily inspections of fleet vehicles
completes preventative maintenance and repairs any problems or defects identified during preventative maintenance inspections
Tests necessary equipment for defect diagnosis and ensures proper repairs have been completed
Responds to calls when a driver breaks down
determines if an outside contractor is required and ensures that repairs are made efficiently and in a cost effective manner
Reviews equipment repair history and documents similar repairs
identifies trends and provides tags/parts of repairs for warranty assistance
Maintains working knowledge of current technologies and equipment being utilized in the transportation fleet. Keeps abreast of manufacturer technical bulletins by attending training seminars and courses

What we offer

Coverage in medical, dental, life, and vision insurances available
401k Plan
Paid PTO Plans
Uniform Allowance
Fuel Discount

Fulltime

Petroleum Transport Fleet Mechanic

Provides mechanical and technical support for the Company transportation fleet; ...

Location

United States , Lubbock

Salary:

Not provided

7-Eleven, Inc

Expiration Date

Until further notice

Requirements

Knowledge of Federal Motor Carrier Safety Administration (FMCSA), EPA and OSHA
Demonstrated expertise with Word, Excel, and other MS Office suite applications
Ability to conduct and complete Company business in a professional and ethical manner
Ability to lift equipment weighing in excess of 125 pounds
Ability to operate hand and power tools and special equipment to complete work assignments
Good understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching

Job Responsibility

Ensures accurate diagnosis and effective repair and/or replacement of components necessary for safe, proper function of assigned equipment, including, but not limited to, electrical, brakes, chassis, power train, suspension, engine and other specialty items such as PTO’s and petroleum tank truck items
Completes preventive maintenance and vehicle inspections in accordance with Company fleet practices
Performs daily inspections of fleet vehicles
completes preventative maintenance and repairs any problems or defects identified during preventative maintenance inspections
Tests necessary equipment for defect diagnosis and ensures proper repairs have been completed
Responds to calls when a driver breaks down
determines if an outside contractor is required and ensures that repairs are made efficiently and in a cost effective manner
Reviews equipment repair history and documents similar repairs
identifies trends and provides tags/parts of repairs for warranty assistance
Maintains working knowledge of current technologies and equipment being utilized in the transportation fleet. Keeps abreast of manufacturer technical bulletins by attending training seminars and courses

What we offer

Coverage in medical, dental, life, and vision insurances available
401k Plan
Paid PTO Plans
Uniform Allowance
Fuel Discount

Fulltime

Fleet Stores Person

An exciting opportunity has become available for a Stores Person to join our wel...

Location

United Kingdom , Birmingham

Salary:

25272.00 GBP / Year

West Midlands Ambulance Service University NHS...

Expiration Date

Until further notice

Requirements

Minimum of 3 GCSEs at Grade C/4 or above including English or equivalent
Previous knowledge of stock control systems
Computer literate with a good knowledge of Windows operating system
Previous experience of vehicle engineering, able to demonstrate good understanding of technical aspects of vehicle repair & maintenance, particularly component functionality
Full UK driving licence including full category C1 entitlement
Excellent communication skills
Must be able to work in the UK without need for sponsorship

Job Responsibility

Purchase, receive and process orders for all Workshops within the Fleet locality
Forecast and order spares for the Workshops using personal skills and knowledge to obtain preferential costs and delivery
Receive requests from Engineers, Workshop Chargehands, Operational staff, for parts, both stock and special orders, raising the appropriate orders and assuring prompt delivery time from the appropriate supplier
Receive spares from suppliers and distribute to Workshops or Stores, including one off items required for vehicle modifications
Check delivery/invoices for any discrepancies before inputting on computer system
Sign off and goods receipt orders and parts for payment
Correct any discrepancies with Suppliers (including surcharges & credit returns)
Maintain the stock control on the Fleetwave System
Produce accurate reports relating to parts spend, usage and stock held, both owned and imprest stock
Implement & control Imprest stock systems and to ensure the terms & conditions are strictly adhered to

Fulltime

Construction Manager

Meta is seeking an experienced Construction Manager to join our Data Center Desi...

Location

Canada , Vancouver

Salary:

128000.00 - 173000.00 CAD / Year

Construction Manager - Data Center Design, Engineering, and Construction

Meta is seeking an experienced Construction Manager to join our Data Center Desi...

Location

United States , Miami

Salary:

150000.00 - 209000.00 USD / Year

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Mechanical Warranty Administrator

Job Description

Job Responsibility

Requirements

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What we offer

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