Mechanical Warranty Administrator Job at Brown & Brown UK

Mechanical Claims Processing Specialist

Our client, a rapidly growing automotive service contract administration company...

Location

United States , Austin

Salary:

20.00 - 21.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred
Familiarity with vehicle service contracts and mechanical claims processes
Experience handling financial transactions, invoice verification, and payment reconciliation
Ability to read and understand contractual language and automotive repair terminology
Ability to interpret automotive service invoices and repair orders
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong verbal and written communication skills
High attention to detail and accuracy
Ability to maintain assigned production levels

Job Responsibility

Review, upload, and organize mechanical claims-related documents within internal systems
Review service invoices and repair orders for accuracy and completeness prior to payment processing
Process claims payments accurately and in a timely manner
Perform accurate data entry and maintain claims records
Monitor workflows to ensure claims and documentation are processed within required timelines
Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues
Communicate professionally with internal teams and external partners regarding claim status and updates

Fulltime

New

Technical & Quality Centre Quality Product Analysis Specialist

The Quality Product Analysis Specialist plays a critical role within the Technic...

Location

United Kingdom , Rotherham

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Proven Experience: Ideally 3–5 years as a senior technician or diagnostic specialist in a high-volume garage, remanufacturing environment, or warranty inspection role
Certification: Level 3 Automotive Technician qualification or equivalent (e.g., IMI or City & Guilds)
Failure Analysis Training. Warranty Training: Experience or formal training related to warranty claim evaluation and processing preferred
Multi-System Mastery: Deep mechanical knowledge of modern vehicle and electronic systems
Electrical Proficiency: Ability to read electrical schematics and use multimeters or oscilloscopes to test rotating electrics and electronic sensors
Software Literacy: Comfortable with PC-based diagnostic software, CRM portals, warranty management systems, and standard office tools (e.g., Microsoft Word/Excel)
Precision Measurement: Skilled with precision tools such as micrometers, vernier calipers, and dial indicators for checking tolerances and shaft play
Warranty & Compliance Knowledge: Understanding of warranty policies, claim processing procedures, and applicable regulatory standards
Analytical Thinking: Logical, detective-like mindset adept at solving complex diagnostic puzzles that other technicians may overlook
Attention to Detail: Precision in inspecting fracture surfaces, wear patterns, and minute electrical deviations

Job Responsibility

Component Inspection: Conduct detailed physical and functional inspections on a wide range of components including turbos, braking systems, suspension units, clutches, and rotating electrics (alternators/starters)
Diagnostic Testing: Operate specialised test equipment (e.g., vacuum testers, electronic actuator testers, battery/alternator analysers, brake DTV machines, and brake caliper testers) to verify part performance against factory specifications
Root Cause Analysis: Investigate and determine the underlying cause of failure (e.g., carbon buildup, oil starvation, electrical surges, installation errors) to support warranty claim evaluations
Warranty Claim Assessment: Review and assess warranty claims in accordance with company policies, determining validity and identifying potential manufacturing or usage defects
Digital Reporting & Documentation: Utilise computer systems to log findings, upload digital photos of defects, generate professional inspection and warranty evaluation reports, and maintain accurate records for claim processing
Quality & Compliance: Maintain a clean, organised laboratory/testing environment ensuring all test equipment is in safe and calibrated working order. Ensure inspections comply with company standards and relevant regulatory requirements
Cross-Functional Communication: Collaborate closely with warranty administration, customer service, and re manufacturing teams to share findings, explain technical details, and support timely claim resolution

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Automotive Claims Executive

Are you an experienced customer support candidate with an interest in vehicles a...

Location

United Kingdom , Warrington

Salary:

26000.00 GBP / Year

Calibre Candidates

Expiration Date

Until further notice

Requirements

Some general knowledge of motor vehicles and parts is needed to assess automotive breakdowns and claims
Strong PC and IT skills, comfortable using office software and telephony systems
Excellent communication skills, both written and verbal, with empathy and a customer service focus
High levels of reliability, integrity and accountability
Ability to work independently and collaboratively within a team, adhering to company procedures, service levels and SLAs

Job Responsibility

Assess, validate and process mechanical-breakdown and warranty claims in line with contractual and technical guidelines
Communicate clearly with customers, repairers and dealer partners to gather information, explain decisions and progress cases
Manage inbound telephone and email enquiries, providing accurate technical support and excellent customer service
Ensure all incident data is correctly logged, compliant, and maintained to the highest standards of accuracy
Make informed authorisation decisions by reviewing diagnostics, estimates and repair documentation
Monitor and manage active cases to meet SLA and KPI requirements, ensuring swift resolution and positive customer outcomes
Handle complaints professionally, resolving issues where possible or escalating when required
Support continuous improvement initiatives to enhance claims processes, communication flow and service quality
Collaborate effectively with colleagues across operations, customer service and partner networks
Contribute to maintaining a positive, customer-focused environment within the technical team

What we offer

25+ days’ holiday (increasing with service)
35-hour working week
Company pension
Private medical and life insurance
Enhanced maternity/paternity leave

Fulltime

New

Petroleum Transport Fleet Mechanic

Provides mechanical and technical support for the Company transportation fleet; ...

Location

United States , Tampa

Salary:

Not provided

7-Eleven, Inc

Expiration Date

Until further notice

Requirements

Knowledge of Federal Motor Carrier Safety Administration (FMCSA), EPA and OSHA
Demonstrated expertise with Word, Excel, and other MS Office suite applications
Ability to conduct and complete Company business in a professional and ethical manner
Ability to lift equipment weighing in excess of 125 pounds
Ability to operate hand and power tools and special equipment to complete work assignments
Good understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching

Job Responsibility

Ensures accurate diagnosis and effective repair and/or replacement of components necessary for safe, proper function of assigned equipment, including, but not limited to, electrical, brakes, chassis, power train, suspension, engine and other specialty items such as PTO’s and petroleum tank truck items
Completes preventive maintenance and vehicle inspections in accordance with Company fleet practices
Performs daily inspections of fleet vehicles
completes preventative maintenance and repairs any problems or defects identified during preventative maintenance inspections
Tests necessary equipment for defect diagnosis and ensures proper repairs have been completed
Responds to calls when a driver breaks down
determines if an outside contractor is required and ensures that repairs are made efficiently and in a cost effective manner
Reviews equipment repair history and documents similar repairs
identifies trends and provides tags/parts of repairs for warranty assistance
Maintains working knowledge of current technologies and equipment being utilized in the transportation fleet. Keeps abreast of manufacturer technical bulletins by attending training seminars and courses

What we offer

Coverage in medical, dental, life, and vision insurances available
401k Plan
Paid PTO Plans
Uniform Allowance
Fuel Discount

Fulltime

New

Petroleum Transport Fleet Mechanic

Provides mechanical and technical support for the Company transportation fleet; ...

Location

United States , Lubbock

Salary:

Not provided

7-Eleven, Inc

Expiration Date

Until further notice

Requirements

Knowledge of Federal Motor Carrier Safety Administration (FMCSA), EPA and OSHA
Demonstrated expertise with Word, Excel, and other MS Office suite applications
Ability to conduct and complete Company business in a professional and ethical manner
Ability to lift equipment weighing in excess of 125 pounds
Ability to operate hand and power tools and special equipment to complete work assignments
Good understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching

Job Responsibility

Ensures accurate diagnosis and effective repair and/or replacement of components necessary for safe, proper function of assigned equipment, including, but not limited to, electrical, brakes, chassis, power train, suspension, engine and other specialty items such as PTO’s and petroleum tank truck items
Completes preventive maintenance and vehicle inspections in accordance with Company fleet practices
Performs daily inspections of fleet vehicles
completes preventative maintenance and repairs any problems or defects identified during preventative maintenance inspections
Tests necessary equipment for defect diagnosis and ensures proper repairs have been completed
Responds to calls when a driver breaks down
determines if an outside contractor is required and ensures that repairs are made efficiently and in a cost effective manner
Reviews equipment repair history and documents similar repairs
identifies trends and provides tags/parts of repairs for warranty assistance
Maintains working knowledge of current technologies and equipment being utilized in the transportation fleet. Keeps abreast of manufacturer technical bulletins by attending training seminars and courses

What we offer

Coverage in medical, dental, life, and vision insurances available
401k Plan
Paid PTO Plans
Uniform Allowance
Fuel Discount

Fulltime

Mechanic Class A - Float

The Class "A" Mechanic inspects, diagnoses, repairs, and/or installs parts on de...

Location

Canada , Niagara-on-the-Lake

Salary:

45.21 CAD / Hour

Purolator

Expiration Date

Until further notice

Requirements

Completion of Community College of About Two Academic Years - Specialized trade or occupational courses
Trade certification as an Automotive Service Technician (310S)
5 years of experience diagnosing, repairing, and maintaining automotive equipment
G driver license
Troubleshoot Mechanical And Collision Repairs
Vehicle Maintenance
Service Reports and Logs Maintenance

Job Responsibility

Inspect, service, and repair delivery and related vehicles to meet vehicle safety, operational, and productivity goals and standards
Conduct maintenance and repairs, order parts, document and update work orders, communicate with suppliers and operations, etc.
Diagnose, troubleshoot, and report quality control issues (e.g., wipers not working) to determine their cause and identify if mechanical or general repairs or changes to the vehicle warranty are required
Conduct repairs, order and install parts, and inform customers of the status of repairs
Maintain parts inventory and purchase parts required for vehicle maintenance and repairs
Determines if parts can be rebuilt or repaired and returned to the active inventory
Coordinate administrative requirements for preventative maintenance
Provide emergency road service when vehicles break down on route to assess if the vehicle can be repaired on site
Identifies root causes and repair options (e.g., location of repair, payment options, parts or other materials required, methods of payment, etc.)
Arrange for trucks to be picked up through third party vendors (towing companies), etc.

Fulltime

Mechanic Class A

The Class "A" Mechanic inspects, diagnoses, repairs, and/or installs parts on de...

Location

Canada , Toronto

Salary:

Not provided

Purolator

Expiration Date

Until further notice

Requirements

Completion of Community College of About Two Academic Years - Specialized trade or occupational courses
Trade certification as an Automotive Service Technician (310S) to inspect, diagnose, repair, and service mechanical, electrical, and electronic systems and components for cars, buses, and trucks
5 years of experience diagnosing, repairing, and maintaining automotive equipment
Quebec requires competence card from the parity committee or 3 years of experience with a letter attesting to its competence for a vehicle fleet
G driver license

Job Responsibility

Inspect, service, and repair delivery and related vehicles to meet vehicle safety, operational, and productivity goals and standards
Conduct maintenance and repairs, order parts, document and update work orders, communicate with suppliers and operations, etc.)
Diagnose, troubleshoot, and report quality control issues (e.g., wipers not working) to determine their cause and identify if mechanical or general repairs or changes to the vehicle warranty are required
Conduct repairs, order and install parts, and inform customers of the status of repairs
Maintain parts inventory and purchase parts required for vehicle maintenance and repairs
Determines if parts can be rebuilt or repaired and returned to the active inventory
Coordinate administrative requirements for preventative maintenance
Provide emergency road service when vehicles break down on route to assess if the vehicle can be repaired on site
Identifies root causes and repair options (e.g., location of repair, payment options, parts or other materials required, methods of payment, etc.)
Arrange for trucks to be picked up through third party vendors (towing companies), etc.

Mega-Site Construction Manager

Meta is seeking an experienced Construction Manager to join our Data Center Desi...

Location

United States , Rayville, LA +2 locations

Salary:

150000.00 - 209000.00 USD / Year

Mechanical Warranty Administrator

Brown & Brown UK

Location:

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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Job Description:

Job Responsibility:

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