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To install leading edge lithographic systems, at the customer site, within specifications, on time, with quality exceeding the customer’s expectations. The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customers within the specific region. A Mechanical Install Engineer is expected to calibrate and qualify the machine on site, according to a pre-defined test-sequence similar to the tests that have previously been performed in Veldhoven. Work with co-workers, and the customer in isolating and solving problems. Act as a resource for users on routine malfunctions. Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis. Calibrate and qualify semiconductor lithographic capital equipment.
Job Responsibility:
Assemble and qualify the machine on site, according to procedure in a pre-defined sequence
Install and de-installing ASML Machines in a clean room environment
De-crating, transporting, and assembling high-tech lithography machines into the semiconductor fab
Analyze applicability, accuracy and adherence to design specifications
Recommend design changes or substitution of materials when appropriate
Evaluate and diagnose problems and make appropriate repairs
Work with co-workers and the customer in isolating and solving problems
Answer customer questions and assist customers in a professional manner
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary
Perform complex adjustments, perform upgrades, diagnose and solve problems with limited support
Prepare written technical reports if required
Requirements:
Preference, BS degree in an engineering field, or equivalent experience
1-3 years hands-on experience in a high tech production or customer service environment, e.g. electronics, mechanical engineering, mechatronics, aerospace or automotive engineering
Proven affinity with assembling and troubleshooting is essential
Knowledge of safety procedures required
Flexible
Stress resistant
Structured
Analytical thinker
Able to work independently as well as on a team
Good knowledge of the English language
Good communication skills with focus on reporting, understanding, influencing and supporting