Mechanical Field Service Engineer

• Travel to domestic and international customer locations to install, service, troubleshoot, and repair mechanical systems and custom automation equipment
• Diagnose mechanical failures and abnormal equipment conditions, identify root causes, and implement corrective actions
• Perform mechanical adjustments, repairs, and retrofits to restore equipment to operational readiness
• Provide technical guidance and instruction to customers on operation, maintenance, and safe use of equipment
• Act as the mechanical point of contact at customer sites, coordinating with ATS Project Management, Engineering, and the customer to ensure work is executed per plan
• Complete detailed service and technical reports documenting work performed, observations, and follow‑up actions
• Identify opportunities to improve equipment performance, reliability, or serviceability and communicate recommendations to internal teams
• Perform engineering calculations related to strength of materials, forces, speeds, loads, and mechanical performance as applicable to troubleshooting and support activities
• Analyze engineering drawings and specifications to support field troubleshooting, modifications, and upgrades
• Produce or revise detail drawings, sketches, and bills of materials to support service activities using AutoCAD and SOLIDWORKS
• Specify replacement components and coordinate requisitions with appropriate delivery timelines
• Support system debug, integration, and problem resolution alongside fabricators, machinists, electricians, and controls engineers
• Review machine operations and sequences with controls and software teams to resolve mechanical‑control interface issues
• Ensure compliance with applicable safety standards, customer specifications, and ATS engineering practices
• Embed with CAPEX project teams during system build phases to gain deeper understanding of ATS technology platforms
• Communicate progress, risks, and technical findings clearly to customers and internal stakeholders
• Monitor for opportunities to suggest additional service work, spare parts, or enhancements that improve long‑term customer outcomes, while maintaining a service‑focused, non‑sales driven approach
• When required, support on‑call or remote troubleshooting efforts in alignment with business needs
• Represent ATS professionally at customer sites, demonstrating integrity, technical competence, and customer focus

• Associate’s Degree in Mechanical Engineering, Mechanical Engineering Technology, or a related engineering discipline (required)
• Bachelor’s Degree in Mechanical Engineering or related field (preferred)
• Minimum of five years of hands-on experience supporting, servicing, or troubleshooting mechanical automation equipment, custom machinery, or industrial systems
• Must have at least 1-2 years of mechanical design experience with SolidWorks 3D CAD software
• Strong understanding of mechanical systems including mechanisms, pneumatics, hydraulics, bearings, drives, and structural components
• Demonstrated ability to diagnose and resolve mechanical system issues in field environments
• Ability to read and interpret engineering drawings, technical documentation, and equipment manuals
• Proficiency with common hand tools, machine tools, and testing instruments
• Solid written and verbal communication skills with the ability to interface effectively with customers and cross‑functional teams
• Willingness to travel extensively
• travel is typically up to 50–60% annually

Bachelor’s Degree in Mechanical Engineering or related field

• Flexible work schedules
• Employee events
• Free coffee beverages
• Employee referral program
• Safety shoe programs
• Competitive starting salaries
• Overtime pay eligibility
• Paid vacation
• Company paid short- and long-term disability and life insurance
• Comprehensive health benefits
• 401K matching program
• Employee Incentive Bonus program
• Optional Employee Share Purchase Program
• Tuition reimbursement programs
• Promotion from within