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Beacon Hill Logo Beacon Hill · Insurance

Mechanical Claims Processing Specialist

United States, Austin Employment contract 20.00 - 21.00 USD / Hour · Job Posted January 21, 2026
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Job Description

Our client, a rapidly growing automotive service contract administration company in North West Austin, is looking for a Mechanical Claims Processing Specialist who will provide clerical and administrative support to the Mechanical Claims Team. This role is not responsible for adjudicating claims but plays a vital role in ensuring claims documentation, payments, and workflows are completed accurately and within established timelines. This position is Monday through Friday from the hours of 8:00 am - 5:00 pm with the chance to work from home Mondays and Fridays. This is a temp to permanent position with a three month trial period before going permanent.

Job Responsibility

  • Review, upload, and organize mechanical claims-related documents within internal systems
  • Review service invoices and repair orders for accuracy and completeness prior to payment processing
  • Process claims payments accurately and in a timely manner
  • Perform accurate data entry and maintain claims records
  • Monitor workflows to ensure claims and documentation are processed within required timelines
  • Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues
  • Communicate professionally with internal teams and external partners regarding claim status and updates

Requirements

  • Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred
  • Familiarity with vehicle service contracts and mechanical claims processes
  • Experience handling financial transactions, invoice verification, and payment reconciliation
  • Ability to read and understand contractual language and automotive repair terminology
  • Ability to interpret automotive service invoices and repair orders
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
  • Strong verbal and written communication skills
  • High attention to detail and accuracy
  • Ability to maintain assigned production levels
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