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Equip Health Logo Equip Health · Health and Beauty

Meal Support Specialist - Registered Dietitian

United States 35.00 USD / Hour · Job Posted February 21, 2026
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Job Description

The Meal Support Specialist will be responsible for providing direct support to caregivers of Equip patients by providing guidance for meal-related questions and challenges. This includes offering recommendations on meal planning approaches, answering nutrition questions, and coaching caregivers in navigating mealtimes, including skills and strategies for responding to behavioral challenges.

Job Responsibility

  • Provide direct support to caregivers of Equip patients by providing guidance for meal-related questions and challenges
  • Offer recommendations on meal planning approaches
  • Answer nutrition questions
  • Coach caregivers in navigating mealtimes, including skills and strategies for responding to behavioral challenges
  • Via a chat hotline, sufficiently answer incoming inquiries related to meal planning, nutritional needs, and behavioral challenges in a timely, professional, and supportive manner in line with that patients’ individualized treatment and meal plans as well as Equip protocols and treatment philosophy
  • Convert escalated or complex inquiries to phone or video support to ensure timely resolution
  • Monitor the chat queue to ensure timely responses, prioritizing multiple conversations at once while maintaining quality and professionalism
  • Complete administrative tasks including documentation of interactions and messaging triage/response as appropriate
  • Maintain patient confidentiality and adherence to all company policies and procedures
  • Deliver on response time, resolution and satisfaction SLAs
  • Participate in required training and internal meetings
  • Perform other duties as assigned

Requirements

  • Minimum of a bachelor's degree at a US accredited university or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) and an RDN credential
  • Licensed RDN required
  • Eating disorder experience preferred
  • Exposure to family based eating disorder treatment approaches and providing meal support preferred
  • Strong skills in communication and collaboration with diverse teams
  • Experience working on interdisciplinary teams
  • Organized and results-driven
  • Ability to understand and balance business needs and clinical priorities
  • Comfortable in a fast-paced environment, subject to rapid change and innovation
  • Minimum of 2 shifts per weekend required
  • AM shift(s): 8:00am–2:00pm EST
  • Afternoon shift(s): 2:00pm-9:00 PM EST
  • Occasional schedule adjustments for clinical coverage preferred

Nice to have

  • Eating disorder experience
  • Exposure to family based eating disorder treatment approaches and providing meal support
  • Occasional schedule adjustments for clinical coverage

What we offer

  • Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more
  • 401K Retirement Plan
  • 72 hours of Sick Time
  • $50/month stipend added directly to an employee’s paycheck to cover home internet expenses
  • Company Laptop
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