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Meal Manager

Syria, Damascus · Job Posted July 03, 2026
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Job Description

The MEAL Manager will provide the leadership necessary to ensure that the IDA Syria program develops and meets its monitoring, evaluation, accountability and learning commitments, as set out in accordance with donors as well as internal requirements and policies. The MEAL Manager will lead Syria program MEAL Department that contributes to evidence-based program design and continuous improvements of program quality based on data and learning. S/he will be part of the extended senior program management team and report to the Director of Programs.

Job Responsibility

  • Establish a coherent Syria MEAL system (approaches, procedures, structures)
  • Provide MEAL technical assistance to program teams and inputs into the design stages of program proposals, budgets, log frames, indicators, and measurement methodologies, plans and tools
  • Ensure all programs meet IDA’s monitoring standards for improved monitoring practices, data quality and use of data within the organization
  • Ensure continued functioning of, and improvements to, the regional beneficiary feedback and response mechanism, and adherence to regional standards and expectations
  • Ensure continued generation of accurate information about beneficiary reach, as per regional requirements
  • Ensure that programs have innovative and technology-driven appropriate MEAL systems and tools
  • Develop systems and procedures that measure programs-wide performance and achievements towards outcomes
  • Lead on planning and managing internal or external program evaluations
  • Support program sector teams and the Grants dept. in ensuring that MEAL elements support strong proposals for new funding and high-quality reporting on current programs
  • Hire, supervise, and build the capacity of MEAL team members in relevant technical and management competencies
  • Develop and implement remote management capacity building approaches to build the strengths of the team in Syria
  • Coach, train, supervise and mentor report staff
  • Maintain open and professional relations with team members
  • Approve and manage all time, attendance and leave requests
  • Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly
  • Provide a measurable development plan including on-the-job learning
  • Promote and monitor staff care and well-being
  • Participate in relevant working groups including the UN cluster system
  • Engage with IDA’s partners with respect to MEAL
  • Actively participate in and contribute to the Syria Resilience Consortium M&E working group
  • Conduct a regular debrief meetings with program on monthly and/or as needed
  • Coordinate the missions of Third-party monitoring and evaluation firms
  • Identify, monitor and report unmet needs related to MEAL
  • Lead assessments and research aimed at generating a strong evidence base for IDA programming
  • Work closely with IDA’s advocacy and media teams, for the launch and dissemination of advocacy reports and findings
  • Contribute to the advocacy efforts of IDA Syria through analysis of the policy environment and trends

Requirements

  • BA/BS Degree in international development, social sciences, or a related field
  • At least 7 years of experience within the international development / humanitarian sector
  • Minimum of 5 years’ specific experience in monitoring and evaluation of multi-sectoral programming in emergency or post conflict settings
  • Experience with multi-sectoral and multi-donor funded programs
  • Previous experience with remote management
  • Excellent technical understanding of contemporary MEAL methods and practices, with hands-on experience in qualitative and quantitative data collection and analysis
  • Strong program/technical and budget management skills, planning, reporting, monitoring and evaluation skills
  • Strong written and oral communication skills, effective in representation and liaison with external parties
  • Comprehensive knowledge of humanitarian accountability principles and their translation into practice
  • Proven experience in designing and delivering capacity-building activities
  • Strong methodical planning and organizational skills
  • Strong leadership, interpersonal and communications skills
  • Strong analytical, presentation, and reporting skills
  • Proven ability to design and lead training engagements with staff and partners to enhance skills and adapt to changing program demands
  • Positive attitude to work, self-reflective, motivated, inspired, collegial
  • Proven ability to work well in and promote teamwork, thrive in a multi-cultural environment, be flexible and handle pressure with professional grace
  • Strong commitment to IDA’s mission, purpose and values
  • Professional fluency in spoken and written English and Arabic is required
  • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint
  • Experience with statistical and data management software
  • Knowledge of the context in Syria
  • Good standing and reputation in the community
  • Experience of working with local partners
  • Experience of conducting assessments and monitoring activities

Nice to have

MA/MS a plus

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