MDU Manager

• Identify and prioritize MDU opportunities within the company’s service expansion areas
• Build strong relationships with property owners, managers, condo boards, and developers
• Present the value of fiber connectivity and secure building access agreements (BAAs)
• Serve as the primary liaison for all MDU stakeholders throughout the project lifecycle
• Work closely with Construction, Engineering, and Network Planning to coordinate site assessments, installation timelines, and building readiness
• Ensure all internal teams have accurate building details, access requirements, and project updates
• Monitor project progress and proactively resolve issues that may impact timelines or resident experience
• Develop and execute resident‑focused engagement strategies (e.g., lobby events, door hangers, digital campaigns)
• Support the sales team in driving subscription uptake within newly connected MDUs
• Track adoption metrics and identify opportunities to improve penetration rates
• Maintain accurate records of MDU inventory, access agreements, project status, and adoption metrics
• Provide regular reporting to leadership on pipeline progress, risks, and opportunities
• Use market insights to recommend new MDU targets and expansion strategies
• Maintain strong relationships with vendors and technology partners to stay current on emerging telecom technologies
• Partner with Marketing to develop MDU‑specific materials and campaigns
• Work with Customer Experience teams to ensure smooth onboarding for residents
• Collaborate with Legal on contract reviews and access agreements

• 3+ years of experience in telecom, real estate, property management, or a related field
• Strong relationship‑building and negotiation skills
• Experience managing projects with multiple stakeholders
• Excellent communication skills—both written and verbal
• Strong organizational skills with the ability to manage multiple buildings simultaneously
• Proficiency with CRM systems and Microsoft Office suite
• Valid driver’s license and willingness to travel within Manitoba

• Confident communicator who can engage both technical and non‑technical audiences
• Comfortable presenting to property owners, boards, and groups of residents
• Highly organized with strong follow‑through
• Able to work independently and make sound decisions in the field
• Customer‑focused mindset with a passion for improving resident connectivity
• Adaptable and comfortable working in a fast‑paced, evolving environment

Mileage reimbursed