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We are looking for an experienced MDM Support Engineer to manage, monitor, and troubleshoot mobile and endpoint devices using ScaleFusion or similar MDM platforms. The candidate should ensure device compliance, policy enforcement, and end-user support across Android, iOS, and Windows environments.
Job Responsibility:
Manage and administer ScaleFusion MDM (preferred) or other MDM platforms like Intune / AirWatch / MobileIron
Enroll, configure, and monitor devices for compliance and security
Create and deploy policies, restrictions, and applications
Perform device troubleshooting and resolve policy enforcement issues
Generate compliance and activity reports for management
Coordinate with IT and InfoSec teams for alignment with corporate policies
Maintain documentation for configurations, SOPs, and incident records
Requirements:
Hands-on experience in ScaleFusion MDM administration
Understanding of Android Enterprise and Apple DEP / VPP
Basic knowledge of Active Directory / Azure AD
Strong analytical, troubleshooting, and communication skills