MDM Deployment Specialist Job at Robert Half (Santa Barbara)

Technical Support Specialist

We are seeking a talented Support Engineer or IT Technical Support Specialist to...

Location

Mexico , Mexico City

Salary:

Not provided

EarnIn

Expiration Date

Until further notice

Requirements

3+ years of experience in IT support, sysadmin, and device management roles, with deep expertise in macOS and Windows ecosystems
Excellent verbal and written communication skills, with the ability to clearly articulate technical issues and solutions
Strong customer service mindset and experience as the first point of contact for technical support via Slack, email, phone, and web conferencing
Demonstrated problem-solving skills with the ability to troubleshoot and resolve issues in a professional and timely manner, and follow up with users to ensure full resolution
Proficient in managing devices with MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, including deployment automation, patching, and enforcing security/compliance policies
Skilled in SaaS and identity management tools such as Okta and Google Workspace
experienced with SSO, MFA, lifecycle scripting, and integrating systems like Slack, GitHub, Zoom, Jira, as well as endpoint security solutions
Familiarity with Jira project management and service desk platform
Experienced with internal and external user onboarding and offboarding, including account creation/deletion, access provisioning/deprovisioning, and laptop provisioning/deprovisioning
Strong attention to detail in ensuring all work is completed on time and aligns with the company’s security and compliance requirements

Job Responsibility

Provide comprehensive IT support to internal and external teams
Take full ownership of IT processes from initiation to completion, continuously identifying opportunities for improvement
Assist stakeholders with mobile device management and implement robust security measures to safeguard company data and systems
Collaborate with the U.S.-based IT team to support global operations, shared objectives, and goals
Configure and manage macOS and Windows environments
Administer MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE
Oversee user management across various SaaS applications
Lead complex initiatives and deliver high-quality outcomes
Resolve technical issues promptly and effectively

What we offer

Healthcare
Internet and cell phone reimbursement
Learning and development stipend
Potential opportunities to travel to headquarters in Mountain View

Prisma Browser Deployment Specialist

As a Professional Services Consultant, you will be a pivotal technical expert, s...

Location

United States , Texas

Salary:

140000.00 - 192500.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
Proven track record of proactive engagement
the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
Knowledge of Prisma Access deployment, architecture, and traffic flows

Job Responsibility

Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations
Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
Drive Adoption: Guide customers through the secure and large-scale deployment of the PB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
Be a Proactive Technical Advisor: Serve as the go-to expert for PB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
Maintain expert-level understanding of Prisma Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency

Fulltime

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States , Teaneck, NJ or Burlington, VT

Salary:

60000.00 - 65000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

2+ years of experience in a dedicated IT support or help desk role
Proven ability to support macOS environments at a scale of ~100+ users (or similar)
Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
Ticketing systems such as Jira Service Management
Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
High level of accountability and work ethics

Job Responsibility

Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
Troubleshooting hardware, macOS, networking, and core business applications
Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
Okta: IAM, SSO, and MFA support
Jira: Ticket workflows, custom fields, and IT operations optimization
Executing onboarding and offboarding processes, including device provisioning and access permissions
Managing IT hardware inventory, replacements, and procurement logistics
Maintaining accurate asset tracking and documentation for all company hardware and software

What we offer

Competitive compensation & comprehensive benefits—because your well-being matters
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP
15 vacation days per year to start
80 hours of sick leave
12 paid holidays

Fulltime

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...

Location

United States , Teaneck, NJ or Burlington, VT

Salary:

60000.00 - 65000.00 USD / Year

Fullpath

Expiration Date

Until further notice

Requirements

2+ years of experience in a dedicated IT support or help desk role
Proven ability to support macOS environments at a scale of ~100+ users (or similar)
Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
Ticketing systems such as Jira Service Management
Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
High level of accountability and work ethics

Job Responsibility

Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
Troubleshooting hardware, macOS, networking, and core business applications
Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
Okta: IAM, SSO, and MFA support
Jira: Ticket workflows, custom fields, and IT operations optimization
Executing onboarding and offboarding processes, including device provisioning and access permissions
Managing IT hardware inventory, replacements, and procurement logistics
Maintaining accurate asset tracking and documentation for all company hardware and software

What we offer

Competitive compensation & comprehensive benefits
Flexible, family-friendly environment that supports work-life balance
Global team of innovators, collaborators, and go-getters who challenge and uplift one another
Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
Fast-paced startup culture with endless opportunities for learning, growth, and ownership
A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.

Fulltime

Systems Engineering Specialist Advisor – MDM & Endpoint Management

The EPM Specialist Advisor role at NTT DATA is a senior advisory position requir...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of experience in enterprise Endpoint Management and Mobile Device Management services
Strong technical skills in Microsoft Intune and SCCM
Deep technical authority with consulting, transition leadership, and operational oversight
Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE
Manage large-scale device estates across iOS, Android, Windows, and macOS platforms
Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access
Lead complex MDM migrations (e.g., Workspace ONE to Microsoft Intune) and post-migration stabilization
Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis
Define MDM architecture standards, security baselines, and governance models
24/7 support for any server downtime

Job Responsibility

MDM / UEM Engineering & Operations
Transition, Consulting & Delivery
Operations & Service Excellence
People & Stakeholder Management

IT Operations Specialist

As an IT Operations Specialist at Bolt, you will drive the enhancement of our IT...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

Hands-on experience with MDM platforms (Jamf, Kandji, or similar) and MacOS device management
Proven experience supporting end users in a corporate IT environment
Understanding of IT security fundamentals, including encryption, access control, and compliance
Proficiency in basic scripting for automation (Bash preferred
Python a plus)
Experience managing hardware lifecycles, vendor relationships, and troubleshooting
Experience with Zoom Rooms and AV systems management

Job Responsibility

Manage and secure the MacOS fleet using MDM tools, ensuring proper onboarding, configuration, and compliance
Oversee hardware lifecycle management, including procurement, deployment, inventory, and troubleshooting
Implement and monitor IT security controls in collaboration with IAM and InfoSec teams
Install, maintain, and support Zoom Rooms and AV systems for meetings and large events
Develop automation scripts and manage software updates to improve efficiency and system reliability
Provide responsive technical support and maintain internal documentation and knowledge bases

What we offer

Rewarding salary and stock options
Wellness perks for physical and mental health
1-month paid sabbatical after 5 years
Annual company events and team gatherings

Senior IT Support Specialist

The Senior IT Support Specialist provides advanced technical support across the ...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of IT support experience, with expertise in advanced troubleshooting and system analysis
Proficiency in Entra ID and Office 365
Strong knowledge of LAN and WAN networks, including configuration and maintenance
Experience implementing and managing endpoint security measures
Ability to lead IT projects, including planning, execution, and team coordination

Job Responsibility

Diagnose and resolve complex incidents involving Windows endpoints, mobile devices, identity services, networking, and cloud applications
Perform root cause analysis on recurring issues and implement permanent corrective actions
Act as the highest internal escalation point for technical problems related to device management, authentication, endpoint security, network performance, and system integrations
Lead deployments and upgrades of technologies such as MDM platforms, endpoint protection suites, network hardware, collaboration tools, and cloud productivity systems
Create and maintain system documentation, SOPs, and configuration guides for internal use
Monitor and optimize systems including device management platforms, directory services, network infrastructure, and cloud applications
Coordinate with teams and external vendors when advanced issues or system escalations require specialized support

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

ICT Systems & Support Specialist

Build and support the systems that let creativity thrive every day. We’re lookin...

Location

Australia , Hobart; Sydney

Salary:

Not provided

Procreate

Expiration Date

Until further notice

Requirements

Strong Apple platform expertise with demonstrated experience administering macOS, iOS and iPadOS in an enterprise or managed environment, including hands‑on use of Apple MDM solutions for device and endpoint management
Broad technical troubleshooting capability across endpoints, identity, applications, systems and networks
Systems, identity and security knowledge with working knowledge of enterprise identity, email and access management platforms, and familiarity with modern security practices for endpoint and identity management
Clear communication and collaboration skills to explain technical concepts to non‑technical users, document processes clearly, and work collaboratively within a small team while managing competing priorities
An organised and methodical approach to bring structure to your work, take ownership of outcomes, and contribute to a reliable and professional ICT function

Job Responsibility

Provide reliable, people‑focused ICT support as a primary point of contact for staff ICT support, resolving day‑to‑day issues across hardware, software, identity and access
Own Apple device and endpoint administration, administering macOS, iOS and iPadOS devices through an MDM platform, managing enrolment, configuration, policies, security baselines and software deployment
Manage identity, access and business applications, supporting user onboarding and offboarding, account provisioning, access management and MFA setup
Support systems, networks and core services, contributing to the operation and maintenance of servers, storage, backups, authentication and file services
Contribute to security, projects and continuous improvement, supporting security operations such as endpoint protection, DNS filtering, patching and incident response
Maintain documentation, assets and vendor relationships, keeping ICT asset registers and licensing up to date, supporting purchasing workflows and vendor coordination, and creating clear documentation, support guides and internal procedures

Fulltime

MDM Deployment Specialist

Robert Half

Location:
United States , Santa Barbara

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2025

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Location:United States , Santa Barbara

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