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The Global Head of Wholesale Credit Technology will be responsible for defining, driving, and executing the technology strategy and roadmap for Wholesale Credit, encompassing direct ownership of the Helios application for credit production and LoanIQ for loan servicing. This critical leadership role will also be responsible for guiding the overall technology strategy for wholesale credit applications managed within other CIO groups (e.g., Trade Loans in Services, F+S in Markets). The focus will be on leveraging domain knowledge, cloud skills, and advanced technologies like AI to drive efficiency, transform credit and loan processing, and enhance overall business growth while navigating rapidly evolving market expectations and regulatory requirements. This role will report directly to a senior technology leader within Citi's Chief Information Office.
Job Responsibility:
Define and execute a comprehensive global wholesale credit technology strategy, directly overseeing the Helios application for credit production and the LoanIQ application for loan servicing
Provide strategic guidance and oversight for wholesale credit technology applications managed by other CIO groups
Drive continuous innovation and digital transformation across wholesale credit processes, leveraging cutting-edge technologies
Lead the transformation agenda around the use of AI and cloud capabilities
Lead, inspire, and grow a diverse global engineering organization of technologists
Collaborate closely with product, risk, compliance, and other business partners
Partner with business leaders to define the vision, mission, and focus for wholesale credit products
Set clear objectives, key results, and metrics to measure the success of new initiatives
Approach projects holistically by translating the global vision into detailed technology roadmaps for wholesale credit
Lead the execution of key technology initiatives by forming collaborative partnerships with colleagues across businesses and functional areas globally
Partner with product teams to streamline and eliminate customer and internal pain points
Maintain a high level of interaction and synergy with business, operations, risk, and analytics functions across the globe
Manage a massive team of technologists/engineers to oversee the transition from strategy to implementation
Cultivate an agile and results-driven culture where innovation and excellence are expected
Requirements:
20+ years of experience
15+ years' managerial experience directly managing high-performing technology teams
Consistent record as a senior technology leader (e.g., Department Head, VP, Director), managing multi-functional and strategic enterprise projects involving 1000+ engineers