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Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner. The individual in this role, will serve as the primary lead for managing and overseeing the tracking, monitoring and impact of enterprise wide critical issues along with the relevant mapping of policies and any associate changes within the Managers Control Self-Assessment (MCA) framework and infrastructure. This position requires deep expertise in both financial and non-financial risk in order to effectively manage impact of critical issues and insure that policy coverage remains appropriate, timely and accommodates all relevant change. This role involves meticulous tracking and analysis of change impacts, ensuring seamless integration and consistency within the Managers Control Self-Assessment (MCA) framework and infrastructure.
Job Responsibility:
Act as the predominant lead for the end-to-end management of enterprise wide critical issues
Act as the predominant lead for policy mapping within MCA and through appropriate creating and implementation, manage change management of policy mapping in MCA
Actively identify and leverage opportunities for process efficiencies and optimization associated with issue management and policy mapping within the MCA environment
May lead team of professionals to drive strategic objectives and action of the Controls teams for all Businesses and Functions globally in relation to issue management and policy mapping
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Requirements:
Significant experience in operational and compliance risk management, compliance, audit, or other control-related functions in the financial services industry
Extensive experience with both financial and non-financial risk types and their interdependencies
Ability to identify, measure, and manage key risks and controls effectively, particularly those related to risk classification and categorization
Demonstrate exceptional leadership, decision-making, and problem-solving skills, particularly in complex regulatory environments
Proven track record in driving efficiencies and leveraging technology, including Artificial Intelligence (AI), to optimize processes and enhance operational effectiveness
Deep understanding of Citi's Policies, Standards, and Procedures, and their application within a regulatory context
Ability to deliver compelling presentations and influence executive audiences on regulatory strategy and compliance
Strong sense of accountability and ownership, with strong results orientation, in managing regulatory programs
Excellent communication skills
ability to engage and inspire across diverse stakeholder groups
Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word