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Maternity Support Worker - Community

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Great Western Hospitals NHS Foundation Trust

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Location:
United Kingdom , Swindon

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

24937.00 - 26598.00 GBP / Year
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Job Description:

The Band 3 Maternity Support Worker (MSW) will provide essential support to the maternity team, assisting midwives in the delivery of safe, high-quality, and woman-centred care across antenatal, intrapartum, and postnatal services. This role offers an opportunity for a candidate with an interest in phlebotomy to develop their skills within a maternity setting, supporting clinical procedures under supervision and contributing to effective care delivery. The post holder will work closely with midwives, the perinatal team, and other support staff, ensuring continuity of care and enhancing the patient experience.

Job Responsibility:

  • Postnatal Support: Provide practical and emotional support to parents and their newborn babies, assisting with feeding, infant care, and adjustment to parenthood
  • Newborn Screening: Undertake screening procedures on newborn babies, including hearing tests, metabolic screening, and other routine checks in line with Trust policies
  • Blood Clinics: Organise and run blood collection clinics (venepuncture/phlebotomy) for mothers and babies, maintaining accurate records and following infection control procedures
  • Parent Education: Participate in parentcraft and antenatal/postnatal education sessions, supporting teaching and learning activities for parents
  • Home Visits: Undertake postnatal home visits as a lone worker, providing assessment, guidance, and support while adhering to lone-working and safety protocols
  • Administrative Duties: Maintain accurate and timely documentation, ensure compliance with data protection and governance standards, and contribute to service reporting as required
  • Team Collaboration: Work closely with midwives, health visitors, and the wider multidisciplinary team to ensure continuity of care and support service delivery
  • Clinical Support: Assist midwives with routine maternity care, including monitoring, observations, and basic care for women and babies
  • Support clinical procedures under supervision, including venepuncture and phlebotomy (following training and competency assessment)
  • Ensure timely escalation of clinical concerns to the appropriate midwife
  • Support women with personal care, comfort, and information regarding procedures
  • Administrative and Operational Duties: Maintain accurate patient records and documentation
  • Support coordination of appointments, tests, and follow-up care
  • Assist with stock management, equipment checks, and preparation of clinical areas
  • Professional Development: Undertake phlebotomy training if not already qualified, and maintain competence in line with Trust policies
  • Participate in mandatory training, reflective practice, and supervision
  • Actively contribute to team meetings, quality improvement, and patient safety initiatives
  • Teamwork and Communication: Work collaboratively with midwives, other support workers, and multidisciplinary teams
  • Promote a positive and compassionate patient experience, respecting diversity and individual needs
  • Provide support to colleagues during high-demand periods, including weekends and bank holidays where required

Requirements:

  • NVQ 2 in healthcare or equivalent
  • Committed to within the first 12 months undertaking trust training program, care certificate including some private study, and completing competency framework
  • Owner and Car driver is essential
  • Training and /or competency in the following: Patient vital sign observations, Venepuncture, Neonatal observations
  • Significant and relevant work/social experience within a health care environment, which has utilised skills and knowledge that could be of benefit to the post
  • Previous experience of working with members of the public
  • Previous experience of working within an NHS setting in the UK

Nice to have:

  • NVQ 3 in healthcare or equivalent
  • Training and /or competency in the following: Blood glucose monitoring, newborn hearing screening newborn blood spot screening and newborn Jaundice Screening
  • Previous experience working within a childcare/women's field
  • A basic understanding of the organization of midwifery care

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 06, 2026

Employment Type:
Parttime
Work Type:
On-site work
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