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Job Responsibility:
Responsible for planning and monitoring the spares parts used in customer consignment/ regional depots and customers
From historical usage develop and maintain plan for every part. Use the plan for every part data to update and maintain in SPM for forecasting purposes
Partner with the regional planning team to understand the business requirements (demand forecast drivers) to determine proper stocking and replenishment level
Excess Inventory Management (Rebalancing, Part Transition, STO Cancellation, E&O analysis)
Develop and enforce business processes and workflows to enable efficient and effective operations
Review and React to Zero bin/low inventory levels – Part Shortage Management
Expedite Critical parts required by customers thru QBETs/QBHOTs interfacing with the Escalations team
New Tool deployments with exploding BOM Structure and loading new/adjust existing planning levels after financial analysis
Track and Monitor Regional KPIs for Depots/Critical Customers/Consignment Locations
Conduct Root Cause and Corrective Action analyses for unexpected, undesirable results and present them to management
Requirements:
Min 4 years of experience
Experience as a Customer/Regional Planner interacting with international Customers preferably in the APJ Region
Degree in the field of supply chain/business operations/equivalent
Strong skills in the areas of service parts/spares parts planning along with strong analytical, problem solving and system skills
Proficiency in SAP MM or worked in any ERP, MS Office Skills (Excel, Word, PowerPoint, SharePoint)
Intermediate level in MS Excel
High energy, strong work ethic, adaptive, able to meet tight deadlines
Proven ability and skill set to analyze, document and improve business processes with sustained results
High level of customer interfacing skills, effective listener, professional and courteous
Excellent verbal and written communication skills, able to communicate cross-functionally across multiple geo locations
Strong interpersonal skills, with a desire to work as part of a global team
Nice to have:
Familiarity with service planning, forecasting, and optimization system software (Preferably SPM)
Ability to Speak/Write Mandarin, Japanese
Semiconductor capital equipment product knowledge and relevant experience in the semiconductor industry