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Brook Street Recruitment is recruiting on behalf of our Belfast client for a Materials Controller to join their team on a full-time, permanent basis. The Role: Reporting to the Lead Material Planner, you will support the management of customer contracts and long-term agreements, ensuring excellent service delivery while procuring and managing inventory in line with customer forecasts and business requirements.
Job Responsibility
Process customer forecasts and liaise with purchasing on material requirements
Monitor stock levels and analyse forecast versus actual usage
Identify forecast discrepancies and challenge slow or non-moving stock where appropriate
Maintain inventory in line with customer demand, lead times, and contractual commitments
Resolve supply gaps and support continuity of supply
Progress customer orders and provide regular updates to internal teams
Monitor incoming stock and communicate potential delays proactively
Obtain supplier quotations and pricing for materials and spot purchases
Respond promptly to customer enquiries
Maintain accurate CRM records
Provide account cover during colleague absences
Attend customer meetings when required
Develop product knowledge to maximise customer opportunities and identify areas for added value
Analyse delivery performance and issue reports to internal and external stakeholders
Create and monitor KPIs and support month-end reporting activities
Maintain customer part and pricing databases
Collaborate closely with colleagues to resolve day-to-day issues
Support team members during periods of increased workload
Requirements
GCSEs/A-Levels (or equivalent)
Strong Microsoft Office skills, particularly Outlook and Excel
Excellent analytical, organisational, and numerical skills
Strong IT skills and attention to detail
Ability to produce accurate reports and work to a high degree of precision
Good commercial awareness and customer relationship skills
Ability to work independently, prioritise workload, and meet deadlines